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Description

Experience all the essentials of a Business Class phone system without the need for any hardware or extra services. The setup is incredibly quick, taking less than five minutes, and our user-friendly guide ensures a smooth process. With our Mobile app or Web Dashboard, you can easily make outbound calls from any of your numbers. If you miss a call, it can be automatically forwarded to your team members, ensuring no inquiries go unanswered. Additionally, team members can collaborate by sharing a voicemail inbox, allowing for quicker responses. Voicemail transcripts streamline communication, making it easy to relay information to colleagues and assistants, with straightforward options to import them into your CRM or send via email. You can also set up automatic replies for incoming text messages that include specific keywords. If you prefer to use a soft or VoIP phone with Better Voice, you can effortlessly configure SIP Extensions in your account, giving you the flexibility to tailor your system to your needs. This comprehensive solution empowers your business communication like never before.

Description

Bria offers a versatile softphone solution that enhances the functionality of your call server, PBX, or VoIP service, allowing you to answer calls seamlessly on both desktop and mobile platforms while also providing features such as team messaging, HD video conferencing, and screen sharing, all powered by CounterPath. Enjoy exceptional audio quality coupled with 1080p HD video calls, whether you're at your workplace or traveling, and take advantage of user-friendly features like call recording, music on hold, and seamless call transfers. For those seeking additional collaboration options, Bria Teams and Bria Enterprise provide advanced capabilities such as team messaging and screen sharing, facilitating HD video conferencing for up to 200 participants. With all your communication needs integrated into one user-friendly application, you can easily talk, chat, meet, and share information across devices while keeping your call and messaging history synchronized, ensuring you remain connected and informed. Discover more about Bria's offerings by visiting counterpath.com!

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ACCOUNTS No 
Halo Health Platform No 
Microsoft Outlook No 
Salesforce No 
Skype No 
YetiForce CRM No 
Zapier Yes 

Integrations

ACCOUNTS Yes 
Halo Health Platform Yes 
Microsoft Outlook Yes 
Salesforce Yes 
Skype Yes 
YetiForce CRM Yes 
Zapier No 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

$2.95/user/month
Bria Solo $2.95/user/month on annual plan
Bria Teams $4.95/user/month on annual plan
Bria Teams Pro $9.95/user/month on annual plan
Bria Enterprise - contact for quote
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Voyant

Founded

2007

Country

United States

Website

www.bettervoice.com

Vendor Details

Company Name

CounterPath

Founded

2002

Country

Canada

Website

www.counterpath.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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