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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BetterFeedback aims to revolutionize the method by which organizations gather and interpret feedback. Customers are increasingly frustrated with monotonous questionnaires and arbitrary rating systems. Our AI-driven solutions eliminate the need for tedious forms, surveys, and reviews, replacing them with lively, interactive dialogues that customers are eager to participate in. BetterFeedback poses insightful questions in a human-like manner and attentively listens to customer responses. By reducing the time commitment required from your customers, we help achieve higher response rates. Furthermore, BetterFeedback efficiently summarizes and analyzes the feedback, making it easy to understand and actionable. Become one of the many companies that rely on BetterFeedback each day to foster a meaningful connection with their customers and gain valuable insights. Engaging with your audience has never been this effortless or rewarding.

Description

Gather feedback both online and offline through a dedicated iFEEDBACK® terminal in your establishment or by utilizing iFEEDBACK® integrations on your website. By pinpointing negative ratings, you can respond promptly and manage all feedback centrally through the iFEEDBACK® Helpdesk, where you can create tickets and campaigns for both customers and employees. Seamlessly integrate with platforms like Google, Facebook, and Tripadvisor to address feedback in real-time, ensuring automatic ticket generation and an efficient CRM system. This streamlined approach not only boosts your efficiency but also enhances your ratings, leading to increased sales with minimal effort. Showcase your ratings to your customers to build trust and simultaneously improve conversion rates for bookings and purchases. The solution is tailored for businesses of all sizes, allowing you to easily collect offline feedback with our convenient portable terminals, which come equipped with a genuine iPad. Furthermore, you can manage reviews from your business, website, and various online platforms all from a single, user-friendly interface, making it easier than ever to maintain a positive reputation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BetterFeedback.ai

Founded

2023

Country

United States

Website

betterfeedback.ai/

Vendor Details

Company Name

BHM Media Solutions

Founded

2008

Country

Germany

Website

www.ifeedback.de/en/

Product Features

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives

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