Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
BBB offers a variety of educational materials and programs aimed at empowering and safeguarding consumers in their marketplace experiences. The organization is eager to support you in overcoming any challenges you may face in the marketplace. Whether you need assistance with filing a complaint, sharing a review, reporting misleading advertisements, or alerting others about a scam, you have come to the right place for help.
For businesses: In an environment filled with numerous companies competing for customer attention, obtaining BBB Accreditation instills assurance in consumers that they are engaging with a reputable and thoroughly vetted business. By applying for BBB Accreditation, you can demonstrate to potential customers that your company prioritizes honesty and integrity in its operations. Achieving this accreditation will ensure your business is recognized as a BBB Accredited Business, which enhances your visibility among consumers seeking reliable companies. With the BBB Accreditation Seal, over 400,000 businesses across North America gain added credibility, showcasing their commitment to upholding the BBB Standards for Trust and helping to build customer confidence while distinguishing themselves from competitors. Ultimately, this distinction not only enhances your reputation but also fosters long-term relationships with customers who value trustworthiness.
Description
Demonstrate to your clients that their reputation is well-managed and secure, while also showcasing to government entities that you are taking proactive steps to address issues and complaints effectively. Convey to your employees your unwavering commitment to upholding the highest standards for each client, as proving your dedication to compliance illustrates your genuine care for delivering results with excellence consistently. There's no better way to affirm this commitment than with CastIMS, where we not only ensure you receive fully developed, trustworthy software, but also provide you with the exceptional experience and personalized service you truly deserve. With our Compliance Requests, you can effectively respond to consumer complaints while maintaining a comprehensive record of all correspondence, including the number and types of complaints received. Additionally, our Training Reports help identify areas needing improvement and serve as verification of all training conducted, ensuring that your team remains well-equipped and compliant in a competitive landscape. Ultimately, partnering with us means you can focus on your core operations, knowing that your reputation and compliance needs are being expertly managed.
API Access
Has API
No
API Access
Has API
No
Integrations
Casa
Yes
Nearby Now
Yes
Trustivo
Yes
Trustworthy
Yes
WiserNotify
Yes
Wombot
Yes
Zembra
Yes
Integrations
Casa
No
Nearby Now
No
Trustivo
No
Trustworthy
No
WiserNotify
No
Wombot
No
Zembra
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Better Business Bureau
Founded
1912
Country
United States
Website
www.bbb.org
Vendor Details
Company Name
Peacock Consulting
Founded
2005
Website
www.peacock-consulting.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Complaint Management
Case Management
No
Complaint Classification
No
Corrective Actions (CAPA)
No
Customer Complaint Tracking
No
Feedback Management
No
Forms Management
No
Issue Tracking
No
Quality Assurance Management
No
Routing
No
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No