Average Ratings 15 Ratings

Total
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Average Ratings 0 Ratings

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Description

The WhatsApp AI Agent solution from Best Brain uses sophisticated conversational AI for tailored and effective customer interaction on the widely used messaging platform. AI-driven conversations can elevate your customer service, engagement, and marketing strategies. They are authentic, adaptable and available 24/7.

Description

Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications. With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere. Key Features Include: - **Shared Team Inbox:** Collaborate efficiently with team members. - **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers. - **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly. - **WhatsApp Automation:** Streamline conversations to engage customers effectively. - **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp. - **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency. In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

DreamzCMMS Yes 
WhatsApp No 

Integrations

DreamzCMMS No 
WhatsApp Yes 

Pricing Details

$599/month
Free Trial Yes 
Free Version No 

Pricing Details

$53.00
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Best Brain

Founded

2022

Country

United States

Website

bestbrain.ai/

Vendor Details

Company Name

Ownchat

Founded

2022

Country

India

Website

ownchat.app

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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