Average Ratings 15 Ratings

Total
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Average Ratings 0 Ratings

Total
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Description

The WhatsApp AI Agent solution from Best Brain uses sophisticated conversational AI for tailored and effective customer interaction on the widely used messaging platform. AI-driven conversations can elevate your customer service, engagement, and marketing strategies. They are authentic, adaptable and available 24/7.

Description

Ori is a comprehensive generative-AI platform designed for enterprises to enhance and expand customer interactions through various communication channels such as voice, chat, email, and messaging, all while maintaining compliance and offering audit trails alongside multilingual capabilities. It provides advanced AI-driven chatbots and voice bots that manage the entire customer experience, including lead qualification, sales conversations, onboarding processes, customer support, debt collection, renewals, and retention efforts. Key features encompass multilingual and omnichannel capabilities, intelligent conversation flows that adapt to context and detect sentiment, real-time compliance measures and script adherence for regulated sectors like finance and insurance, complete audit trails, and smooth transitions to human agents whenever necessary. Additionally, it accommodates voice conversations with speech recognition and natural language responses, chat and text interactions, automated email replies, and workflows that integrate both bots and live agents for a seamless customer experience. This innovative approach ensures that businesses can maintain high standards of service while efficiently managing customer relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DreamzCMMS Yes 
WhatsApp No 

Integrations

DreamzCMMS No 
WhatsApp Yes 

Pricing Details

$599/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Best Brain

Founded

2022

Country

United States

Website

bestbrain.ai/

Vendor Details

Company Name

Ori

Founded

2017

Country

India

Website

oriserve.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

Pronnel Reviews

Pronnel

Profunnel Technologies Private Limited