Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We are at the forefront of human communication in a groundbreaking era. Driven by cutting-edge AI technology, we go beyond words, diving deep into the intricacies of human expression. Understanding emotions, assessing behaviors, and predicting intent, we unlock the essence of every interaction. Our transformative impact spans various industries, from strengthening security and defense operations to redefining contact centers and empowering financial institutions with invaluable insights. With our innovative approach, we reshape the way connections are made and understood, ushering in a new era of communication.
Our core technology is provided via our Behavioral Signals API, which is responsible to predict low-level and behavioral voice characteristics from audio signals. Experience award-winning technology recognized with 6-time gold in the prestigious interspeech challenges, having achieved exceptional human interaction understanding and computational paralinguistics performance. Backed by extensive research publications, our cutting-edge solution offers unparalleled benefits to diverse sectors. Whether it’s law enforcement, intelligence agencies, financial institutions, call centers, or healthcare, we equip organizations with a deep insight into human intentions and behaviors.
Applications:
- Customer Service
- Security, Intelligence, and Law Enforcement
- Cognitive Health & Mental Health
- Digital Companions/Chatbots
- Healthcare
- Entertainment
Description
Cognitive Apps provides an AI-driven API that seamlessly integrates mental health analytics into a wide array of existing products and services. By examining users' voice or text inputs, the API identifies emotions, moods, and mental health statuses, offering valuable insights such as overall mood assessment, emotion recognition, and tracking of mental health conditions. With an impressive accuracy rate of 87%, the platform requires just a brief 5-second voice sample to conduct swift emotion analysis. This technology is versatile, benefiting numerous industries by enhancing app capabilities, tailoring user experiences, and optimizing UX through real-time emotion detection. The API effectively analyzes data from voice recordings, textual interactions, and physical health metrics, providing a holistic view of mental health that enriches customer data and fosters personalized user experiences. Moreover, by leveraging this innovative approach, businesses can gain deeper insights into user behavior and preferences, ultimately driving better engagement and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Genesys Cloud CX
No
Uniphore
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$0.10 per API call
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Behavioral Signals
Founded
2016
Country
United States
Website
behavioralsignals.com
Vendor Details
Company Name
Cognitive Apps
Founded
2019
Country
Canada
Website
cogapps.com
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
No
Survey Management
No
Emotion Recognition
Facial Emotions
No
Facial Expression Analysis
No
Machine Learning
Yes
Photo Emotions
No
Speech Emotions
Yes
Video Emotions
Yes
Written Text Emotions
No
Product Features
Mental Health
Appointment Reminders
No
Appointment Scheduling
No
Assessment & Treatment Plans
No
Billing & Invoicing
No
Claims Management
No
E-Prescribing
No
EDI
No
EMR / EHR
No
HIPAA Compliant
No
Inpatient / Residential
No
Multi-Provider Practice
No
Patient Portal
No
Personnel Management
No
Progress Notes
No
Single Provider Practice
No