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Average Ratings 0 Ratings

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features
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support

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Write a Review

Description

We are at the forefront of human communication in a groundbreaking era. Driven by cutting-edge AI technology, we go beyond words, diving deep into the intricacies of human expression. Understanding emotions, assessing behaviors, and predicting intent, we unlock the essence of every interaction. Our transformative impact spans various industries, from strengthening security and defense operations to redefining contact centers and empowering financial institutions with invaluable insights. With our innovative approach, we reshape the way connections are made and understood, ushering in a new era of communication. Our core technology is provided via our Behavioral Signals API, which is responsible to predict low-level and behavioral voice characteristics from audio signals. Experience award-winning technology recognized with 6-time gold in the prestigious interspeech challenges, having achieved exceptional human interaction understanding and computational paralinguistics performance. Backed by extensive research publications, our cutting-edge solution offers unparalleled benefits to diverse sectors. Whether it’s law enforcement, intelligence agencies, financial institutions, call centers, or healthcare, we equip organizations with a deep insight into human intentions and behaviors. Applications: - Customer Service - Security, Intelligence, and Law Enforcement - Cognitive Health & Mental Health - Digital Companions/Chatbots - Healthcare - Entertainment

Description

Cognitive Apps provides an AI-driven API that seamlessly integrates mental health analytics into a wide array of existing products and services. By examining users' voice or text inputs, the API identifies emotions, moods, and mental health statuses, offering valuable insights such as overall mood assessment, emotion recognition, and tracking of mental health conditions. With an impressive accuracy rate of 87%, the platform requires just a brief 5-second voice sample to conduct swift emotion analysis. This technology is versatile, benefiting numerous industries by enhancing app capabilities, tailoring user experiences, and optimizing UX through real-time emotion detection. The API effectively analyzes data from voice recordings, textual interactions, and physical health metrics, providing a holistic view of mental health that enriches customer data and fosters personalized user experiences. Moreover, by leveraging this innovative approach, businesses can gain deeper insights into user behavior and preferences, ultimately driving better engagement and customer satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX Yes 
Uniphore Yes 

Integrations

Genesys Cloud CX No 
Uniphore No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0.10 per API call
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Behavioral Signals

Founded

2016

Country

United States

Website

behavioralsignals.com

Vendor Details

Company Name

Cognitive Apps

Founded

2019

Country

Canada

Website

cogapps.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection No 
Survey Management No 

Emotion Recognition

Facial Emotions No 
Facial Expression Analysis No 
Machine Learning Yes 
Photo Emotions No 
Speech Emotions Yes 
Video Emotions Yes 
Written Text Emotions No 

Product Features

Mental Health

Appointment Reminders No 
Appointment Scheduling No 
Assessment & Treatment Plans No 
Billing & Invoicing No 
Claims Management No 
E-Prescribing No 
EDI No 
EMR / EHR No 
HIPAA Compliant No 
Inpatient / Residential No 
Multi-Provider Practice No 
Patient Portal No 
Personnel Management No 
Progress Notes No 
Single Provider Practice No 

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