Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Baton empowers service companies to convert leads that are typically unserviceable into new revenue streams by facilitating connections with thoroughly vetted providers. The "leads" generated by Baton are exclusive, rigorously peer-reviewed, and specifically tailored to match the services you provide and the regions you serve. Unlike other platforms that often deliver shared and difficult-to-contact leads from various corners of the web, Baton ensures that referrals come directly from other reputable companies. You only pay for referrals that are exclusive, require the services you offer, are located in your geographical area, and show genuine interest upon your initial contact. In addition, Baton acts as a protective ally for your business, safeguarding your customers and your reputation through its referral process. We are committed to sending customer referrals solely to those companies that adhere to our Pledge to Protect, prioritizing niche-specific, non-competitive providers whenever feasible. Furthermore, Baton enhances the referral experience by recording calls, gathering feedback from referred customers, and managing any disputes between partners that may arise, ensuring a smooth and efficient process for all involved. This level of service not only fosters trust but also contributes to a stronger community of providers.
Description
Leverage customer reference management software to enhance relationships and accelerate deal closures. Whether you need a tool to cultivate and manage your references or to actively engage existing customer champions, RO Innovation is dedicated to supporting your efforts. By involving your customer advocates, you can expedite the sales process and eliminate the chaos of numerous emails to account managers, transitioning to a streamlined and efficient reference system. Are you still relying on spreadsheets to track references and lacking visibility into which advocates are ideal for webinars or events? It's time to elevate your approach. Our platform includes a nomination portal that empowers customer-facing teams to propose their best customer candidates. With gamification features designed to motivate customer participation through rewards and incentives, our workflows eliminate manual tracking and updates, while the system intelligently identifies your top customer advocates for every initiative, ensuring you always have the best resources at your fingertips. By integrating these innovative tools, you not only enhance productivity but also foster stronger connections with your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Gainsight
No
Microsoft Dynamics 365
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Baton
Founded
2019
Country
United States
Website
www.batonleads.com
Vendor Details
Company Name
Upland Software
Founded
2010
Country
United States
Website
uplandsoftware.com/roinnovation/
Product Features
Referral
Affiliate Marketing
No
Campaign Management
No
Contact Management
No
Employee Referral Management
No
Feedback Management
No
Lead Engagement
No
Loyalty Program
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Reference Management
Nomination Tracking
Yes
Program Notices
Yes
Reference Usage Tracking
Yes
Reward Distribution
Yes
Search
Yes