Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline your everyday business operations so you can concentrate on sales rather than data upkeep. Accelerate your business growth through smart collaboration tools and timely reminders. The Basic Online CRM effectively manages everything from initial marketing efforts to prospect engagement and customer relationships. Ensure you never overlook a call-back again with a tailored reminders feed accessible directly from your portal dashboard or CRM homepage. Instantly access contacts within the same organization and pinpoint individuals with purchasing authority, allowing you to focus on the most relevant targets. Our cloud-based CRM software is compatible with any device, ensuring you have constant access whether you're at the office, enjoying a coffee break, or relaxing at home. Moreover, Basic Online CRM offers the flexibility to incorporate additional features to enhance your online contact management experience. There’s no need to install a separate mobile or tablet application, as our online CRM seamlessly adjusts to fit your device, making it incredibly user-friendly. With this solution, you can transform how you manage your business interactions and improve your overall efficiency.
Description
Missed calls can significantly affect your business operations, leading to decreased sales, diminished customer satisfaction, and a lower perception of your brand. With Freespee Callback Manager, you gain comprehensive insight and authority over the management of incoming leads. Each month, around 20% of customer calls go unanswered, presenting a chance to reconnect with potential buyers. By automatically following up on missed calls with tailored messaging, you can make a lasting impression. Equip your sales team to focus on high-value leads by offering contextual details about each opportunity. Enhance your conversion rates by fostering improved dialogues with prospects. Ensure continuous communication with customers by dispatching personalized messages when agents are occupied or during off-hours. Encourage previously missed prospects to reconnect proactively. Finally, round off the purchasing journey by sending a thank you message, demonstrating that you value their business and appreciate their purchase. Engaging customers in this thoughtful manner can significantly strengthen their loyalty to your brand.
API Access
Has API
No
API Access
Has API
No
Integrations
Adplorer
No
Commanders Act
No
FuseCommander
No
TrustCommander
No
Integrations
Adplorer
Yes
Commanders Act
Yes
FuseCommander
Yes
TrustCommander
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Basic Business Systems
Founded
1979
Country
United Kingdom
Website
www.basiconline.net/saas-cloud-crm-x.html
Vendor Details
Company Name
Freespee
Country
United Kingdom
Website
www.freespee.com/en
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No