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Average Ratings 0 Ratings
Description
Our range of solutions empowers you to develop all-encompassing security services that encompass prevention, detection, and response across various attack surfaces, including email, endpoints, networks, and beyond, thus establishing multiple layers of protection for your clients' data, users, and overall reputation. By collaborating with us, you gain a single point of contact for any security incidents, though we may reach out to you proactively as well. Our dedicated team adopts a forward-thinking strategy, facilitating swift responses and minimizing the potential impact an incident could have on your clientele. Ensure your email security is top-notch by safeguarding your customers' mailboxes, browsing activities, files, and data against all thirteen identified email threat types, which include ransomware, account takeovers, and spear phishing. Elevate your defense mechanisms for the contemporary IT landscape; our advanced multi-tenant SASE firewall integrates network protection, web content filtering, SD-WAN capabilities, and more. By offering a comprehensive managed security service, you can guarantee that your customers remain secure at all times, regardless of their location. This commitment to security not only enhances user confidence but also reinforces the trustworthiness of your services in an ever-evolving digital landscape.
Description
Wegweiser serves as a versatile SaaS platform tailored for both managed service providers and IT departments, enhancing remote monitoring and management (RMM) systems with added endpoint intelligence. Utilizing agents compatible with Windows, Linux, and macOS, it gathers essential device telemetry to analyze various aspects such as system performance, security measures, application usage, network metrics, software inventory, and patch management status. The user-friendly console effectively consolidates insights and health scores for devices, groups, organizations, and tenants, incorporating onboarding evaluations, trend analysis, alerts, reporting features, and compliance control mappings. Technicians benefit from AI-assisted chat, which aids in exploring findings and determining probable causes of issues. Additionally, the platform includes browser-based terminal access and remote-control functionalities to facilitate endpoint management. Wegweiser seamlessly integrates with select help-desk and RMM solutions, allowing for the distribution of alerts via Slack, Microsoft Teams, email, or webhooks. This platform is specifically designed to assist MSPs overseeing various client environments while simultaneously providing internal IT teams with enhanced visibility and control alongside their existing RMM tools. With its comprehensive features, Wegweiser empowers users to streamline their operations and improve overall service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Kaseya VSA
No
Microsoft Teams
No
Slack
No
Zammad
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Barracuda MSP
Country
United States
Website
www.barracudamsp.com
Vendor Details
Company Name
Old Forge Technologies
Founded
2020
Country
United Kingdom
Website
wegweiser.tech/
Product Features
Backup
Backup Log
No
Backup Scheduling
No
Cloud Backup
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Remote Server Options
No
Secure Data Storage
No
Web Access / Restoration
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No