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Description
Barantum CRM is a leading All in One CRM Solutions in Indonesia. Our services can boost your customer engangement with with meet/fulfill all of your customer relationship management needs, ranging from Sales CRM, Canvassing CRM, Omnichannel Chat, Ticketing & Help Desk, to Call Center Solutions.
Barantum is also a trusted WhatsApp API Solution in Indonesia with over hundreds of businesses already joined.
With a total of 500+ businesses from various industries and 18,000 users are currently using Barantum, we believe that a good CRM system is one that can meet all needs from end to end.
Accelerate your sales performance with Barantum starting from IDR 299k/user/month or get a FREE 7-DAY TRIAL.
WHY CHOOSE BARANTUM?
1. One system for all your customer relationship management needs.
2. Comprehensive and flexible features for all types of industries.
3. User-friendly interface that is easy to understand and use.
4. Fast and responsive customer support available 24/7.
Description
Gamification integrates elements of game design into everyday tasks and activities, influencing the behavior of both employees and customers. ORLIG CRM harnesses the effectiveness of Gamification to tackle workplace challenges, leading to a workforce and customer base that is more motivated and engaged, which in turn boosts productivity, enhances sales figures, and elevates the overall customer experience. Effectively targeting the right audience with appropriate marketing messages can yield valuable leads that are likely to convert into sales, resulting in impressive growth for your organization. With ORLIG CRM, you gain the ability to segment and analyze your current customers, optimizing the value derived from every interaction. Exceptional customer service, particularly in responding to inquiries and providing post-sales support, fosters strong relationships with clients. Furthermore, ORLIG CRM facilitates the management of all customer interactions within a unified platform, enabling employees to access critical information swiftly and thus enhancing their ability to address customer concerns proactively before they escalate. As a result, businesses can not only improve their operational efficiency but also create a more satisfying experience for their customers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Facebook Ads
Yes
Forminator
Yes
Google Ads
Yes
Instagram
Yes
Instagram Ads
Yes
Josys
Yes
LINE
Yes
Meta Ads
Yes
Shopee
Yes
Integrations
Facebook
No
Facebook Ads
No
Forminator
No
Google Ads
No
Instagram
No
Instagram Ads
No
Josys
No
LINE
No
Meta Ads
No
Shopee
No
Pricing Details
IDR 299K
Price for one user per month with minimum 3 users. Available for Standard, Professional and Enterprise plans.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Barantum
Founded
2015
Country
Indonesia
Website
www.barantum.com
Vendor Details
Company Name
ANBIZ
Founded
2003
Country
Malaysia
Website
anbiz.com/orlig-customer-relationship-management/
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No