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features
design
support

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Description

BackupAssist ensures your business remains operational even in the face of calamity. With robust solutions for combating cyber threats, ransomware, natural disasters, hardware malfunctions, and user errors, we provide both reliable backups and a straightforward recovery process. Our focus is solely on delivering enterprise-level backup and data protection software tailored for Microsoft Windows Server environments and Office 365. Since 2002, we have been a trusted provider of Cyber Resilience and Cyber Security solutions, serving individuals and organizations across more than 165 countries, ensuring they can effectively back up and secure their Windows Servers and data. Recognized as a premier provider of cost-effective Windows Server Backup and Disaster Recovery software, our award-winning solutions are utilized globally to prevent financial devastation during emergencies. Our software accommodates a wide range of backup needs, whether you're safeguarding a few files or entire servers, whether they are physical or virtual. Furthermore, it seamlessly integrates with all contemporary backup destinations, including local and external drives, network locations, as well as both public and private clouds, ensuring comprehensive data protection. Our commitment to innovation and customer satisfaction sets us apart in the field of data backup and recovery solutions.

Description

ScalePad Backup Radar offers an automated, cloud-based solution for backup monitoring and reporting, tailored for managed service providers. This tool aggregates backup statuses from over 300 integrations, including primary RMM, PSA, and backup systems, across servers, workstations, virtual machines, and NAS devices, all displayed in a customizable dashboard. It identifies vulnerabilities, facilitates trend analysis, and prioritizes actionable alerts by utilizing an intelligent ticketing system that organizes, appends, and automatically closes notifications to minimize distractions. Additionally, Backup Radar provides customizable, color-coded reports that can be scheduled flexibly and integrated within ScalePad’s Lifecycle Manager for coherent insights for clients. Compliant with SOC 2 Type II and ISO 27001 cybersecurity standards, the platform also features seamless API-driven integrations with PSA ticketing systems, allowing for the automation of incident workflows and the upkeep of compliance. This comprehensive solution is designed to enhance efficiency while ensuring that managed service providers can deliver consistent and reliable backup services.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Acronis Cyber Protect Cloud No 
Autotask PSA No 
Axcient DRaaS No 
BrightGauge No 
Dropsuite No 
EV Observe Yes 
HaloITSM No 
MSP360 Connect No 
Microsoft 365 Yes 
Microsoft Azure No 
Microsoft Exchange Yes 
Microsoft Hyper-V Yes 
Microsoft OneDrive Yes 
Microsoft SharePoint Yes 
N-able N‑central No 
ScalePad No 
ServiceNow No 
SkyKick No 
Syncro No 

Integrations

Amazon Web Services (AWS) Yes 
Acronis Cyber Protect Cloud Yes 
Autotask PSA Yes 
Axcient DRaaS Yes 
BrightGauge Yes 
Dropsuite Yes 
EV Observe No 
HaloITSM Yes 
MSP360 Connect Yes 
Microsoft 365 No 
Microsoft Azure Yes 
Microsoft Exchange No 
Microsoft Hyper-V No 
Microsoft OneDrive No 
Microsoft SharePoint No 
N-able N‑central Yes 
ScalePad Yes 
ServiceNow Yes 
SkyKick Yes 
Syncro Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BackupAssist

Founded

2002

Website

www.backupassist.com

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/backup-radar/

Product Features

Backup

Backup Log No 
Backup Scheduling Yes 
Cloud Backup Yes 
Compression No 
Continuous Backup No 
Encryption Yes 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Server Backup

Backup Scheduling Yes 
Bare-Metal Restore Yes 
Compression No 
Continuous Backup No 
Differential Backup No 
Disaster Recovery Yes 
Encryption No 
Incremental Backup No 
VM Backup No 

Product Features

Backup

Backup Log No 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Server Backup

Backup Scheduling No 
Bare-Metal Restore No 
Compression No 
Continuous Backup No 
Differential Backup No 
Disaster Recovery No 
Encryption No 
Incremental Backup No 
VM Backup No 

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