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features
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support

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Description

Elevate your law practice by incorporating a team of Virtual Legal Receptionists who seamlessly integrate into your operations as an essential part of your firm. Our dedicated professionals excel at impressing your callers, conducting client intake processes, vetting solicitors, and freeing up valuable time for attorneys. Simply forward your calls to the designated phone number we provide, and watch as our Virtual Legal Receptionist team works their exceptional skills. We guarantee that your calls will never be placed on hold for other inquiries. Additionally, any updates to your account will be implemented within 24 hours. Connect with our Growth Solutions Strategist to explore how Back Office Betties can assist your law firm in reaching its objectives and enhancing overall efficiency. You'll be amazed at the difference we can make in your workflow and client interactions.

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calendly Yes 
Clio Yes 
Setmore Yes 
AppFolio Investment Management No 
DaySmart Appointments No 
Etsy No 
HubSpot Customer Platform No 
Insightly No 
Mindbody No 
NetHunt CRM No 
Podio No 
Propertyware No 
Schedulicity No 
Shift4Shop No 
Squarespace No 
Sugar Connect No 
Wix No 
WooCommerce No 
X-Cart No 
YouCanBookMe Yes 

Integrations

Calendly Yes 
Clio Yes 
Setmore Yes 
AppFolio Investment Management Yes 
DaySmart Appointments Yes 
Etsy Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Mindbody Yes 
NetHunt CRM Yes 
Podio Yes 
Propertyware Yes 
Schedulicity Yes 
Shift4Shop Yes 
Squarespace Yes 
Sugar Connect Yes 
Wix Yes 
WooCommerce Yes 
X-Cart Yes 
YouCanBookMe No 

Pricing Details

$309 per month
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Back Office Betties

Founded

2014

Country

United States

Website

backofficebetties.com

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

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