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features
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support

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Description

Elevate your law practice by incorporating a team of Virtual Legal Receptionists who seamlessly integrate into your operations as an essential part of your firm. Our dedicated professionals excel at impressing your callers, conducting client intake processes, vetting solicitors, and freeing up valuable time for attorneys. Simply forward your calls to the designated phone number we provide, and watch as our Virtual Legal Receptionist team works their exceptional skills. We guarantee that your calls will never be placed on hold for other inquiries. Additionally, any updates to your account will be implemented within 24 hours. Connect with our Growth Solutions Strategist to explore how Back Office Betties can assist your law firm in reaching its objectives and enhancing overall efficiency. You'll be amazed at the difference we can make in your workflow and client interactions.

Description

Lexidesk is a specialized AI intake solution designed specifically for law firms that serve consumers, providing 24/7 support for phone calls and online inquiries. It engages in real conversations for intake, effectively qualifies and scores prospective clients, schedules consultations, transfers urgent issues immediately, follows up automatically, and integrates a well-organized summary into the firm's customer relationship management system. Unlike traditional chatbots or phone trees, Lexidesk offers a cohesive reception and intake experience through seamless dialogue. It accommodates over 25 languages, identifies returning clients, and directs non-lead calls to the appropriate personnel. With built-in integrations for platforms like Clio, HubSpot, Lawmatics, HighLevel, Calendly, and Acuity, as well as the ability to create custom webhooks for other applications, it ensures compatibility with various systems. The deployment suite enhances its functionality with agent versioning, AI simulation tests, and quick rollback features. Onboarding is a premium, hands-on service that gets firms operational within just two to three days. Additionally, Lexidesk caters to various practice areas, including family law, immigration, criminal defense, personal injury, estate planning, and employment law, making it a versatile tool for diverse legal practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Acuity Scheduling Yes 
Calendly Yes 
Clio Yes 
8am LawPay Yes 
ClientRock Yes 
GoHighLevel No 
HubSpot CRM No 
Lawmatics No 
PracticePanther Law Practice Software Yes 
Setmore Yes 
YouCanBookMe Yes 

Integrations

Acuity Scheduling Yes 
Calendly Yes 
Clio Yes 
8am LawPay No 
ClientRock No 
GoHighLevel Yes 
HubSpot CRM Yes 
Lawmatics Yes 
PracticePanther Law Practice Software No 
Setmore No 
YouCanBookMe No 

Pricing Details

$309 per month
Free Trial No 
Free Version No 

Pricing Details

$500/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Back Office Betties

Founded

2014

Country

United States

Website

backofficebetties.com

Vendor Details

Company Name

Lexidesk

Founded

2025

Country

United Kingdom

Website

lexidesk.ai/us

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