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Average Ratings 5 Ratings

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features
design
support

Description

We create and develop digital solutions tailored for the hospitality, food, and leisure industries, aiming to enhance customer interaction and optimize operational efficiency for our clients. Our passion for the products we develop and the industries we serve led us to take a bold step in establishing our own restaurant. We specialize in designing, building, and launching native applications, believing that firsthand experience is invaluable. In early 2016, we took this commitment to understanding our craft to the next level by opening our restaurant, allowing us to directly test the technology we design in a genuine setting. This hands-on approach stems from our conviction that crafting quality products requires empathy for both the operators and the patrons, and there’s no substitute for the insights gained from personal experience in both roles. Operating for just two weeks, our restaurant generated a revenue of £13,000 and achieved a net profit of £2,500, which we proudly donated to charity through our partner, Raise Your Hands. While our focus lies in hospitality technology and the innovative products we create, we also draw inspiration from numerous other remarkable solutions in the market, which continually fuel our creative process. Ultimately, our mission is to bridge the gap between technology and customer experience, ensuring we deliver exceptional results for all involved.

Description

Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Google No 
Google Maps No 
Instagram No 
Olo No 
Sitejet No 
TikTok No 
Yelp No 
Yelp Host No 

Integrations

Facebook Yes 
Google Yes 
Google Maps Yes 
Instagram Yes 
Olo Yes 
Sitejet Yes 
TikTok Yes 
Yelp Yes 
Yelp Host Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$129 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BPL Digital

Country

United Kingdom

Website

www.bpl-digital.com

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

restaurants.yelp.com/products/yelp-guest-manager/

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

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