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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BMC's middleware management software offers comprehensive real-time monitoring and management capabilities tailored for messaging-oriented middleware systems such as IBM® MQ, Integration Bus (IIB), App Connect Enterprise (ACE), Apache ActiveMQ, DataPower, and TIBCO Enterprise Message Service (EMS). By streamlining alerts and providing insights across a diverse range of middleware technologies, this solution presents a user-friendly interface. The MainView Middleware Monitor ensures secure, real-time oversight and automatic alerts for any emerging issues, thus maintaining an efficient middleware environment. Users can delve into historical data to uncover trends, recognize patterns, and address recurring challenges effectively. This proactive approach enhances application availability and reduces risks through early problem detection and automated solutions. Additionally, the software promotes enhanced productivity and efficiency in managing, administering, and troubleshooting by offering customizable dashboards that cater to both infrastructure and application perspectives. Ultimately, this comprehensive tool empowers organizations to optimize their middleware performance and operational effectiveness.

Description

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
BMC AMI Cost Management
BMC Compuware Application Audit
ConnectWise PSA
Control-M
Digital.ai Application Protection
Dynatrace
Elastic Cloud
GitHub
GitLab
HCL Domino
IBM MQ
Jira
Microsoft Azure
OpenLegacy
Precisely
Splunk APM
TrueSight Operations Management

Integrations

Amazon Web Services (AWS)
BMC AMI Cost Management
BMC Compuware Application Audit
ConnectWise PSA
Control-M
Digital.ai Application Protection
Dynatrace
Elastic Cloud
GitHub
GitLab
HCL Domino
IBM MQ
Jira
Microsoft Azure
OpenLegacy
Precisely
Splunk APM
TrueSight Operations Management

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$110 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BMC

Founded

1986

Country

United States

Website

www.bmc.com/it-solutions/middleware-management.html

Vendor Details

Company Name

Collabrance

Founded

2009

Country

United States

Website

www.collabrance.com/what-we-do/resources/integreat

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

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