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Description
BILLmanager streamlines the processes of service provisioning, hosting sales, and the establishment of both private and public clouds, offering comprehensive business automation tailored for cloud, service, and hosting providers, covering everything from online orders to technical support. It operates on a single portal principle, managing the entire lifecycle of IT resources, which includes ordering, tracking statuses, managing costs, and assigning ownership by divisions or projects. Various billing models are available, including pay-as-you-go, allocation pools, and prepaid/postpaid options, while it seamlessly connects to over 30 payment gateways for effortless automatic transactions. The self-service client portal empowers users to order services, manage resources, access financial documents, and engage with support, significantly alleviating the operational burden on providers. Additionally, a built-in business intelligence system provides ready-to-use dashboards and reports that facilitate analysis of resource consumption, revenue, and costs, enabling informed, data-driven decision-making. Furthermore, BILLmanager features integrations with virtualization platforms, dedicated server tools, hosting panels, domain registrars, and SSL authorities through an API-first architecture, ensuring there is no vendor lock-in, which provides flexibility and adaptability for users. Overall, this comprehensive suite makes it easier for providers to enhance their operational efficiency and service delivery.
Description
We actively engage in open source initiatives through our core offerings in order management and business process automation. Every component within our OSS/BSS framework is designed to be interchangeable, ensuring that our clients are free from vendor lock-in situations. Over half of Hydra Billing is distributed with accessible source code, and we prioritize the use of open-source solutions whenever feasible. Our comprehensive and well-documented API facilitates seamless integration, while the architecture of Hydra's database is transparent and clearly outlined. Since our inception in 2007, we have honed our expertise in automating business processes tailored for ISPs and digital service providers, catering to client bases that range from thousands to millions of subscribers. We gather valuable insights and best practices from our diverse international clientele, incorporating them into our products and generously sharing these enhancements with our users. By utilizing our services, you can enhance operational efficiency, reduce expenses, and elevate the quality of customer service. Notably, Hydra Products have been successfully deployed by over 170 telecommunications companies and service providers across 24 nations worldwide, marking a testament to our long-standing commitment to excellence in the industry. This extensive global reach underscores the trust our solutions have garnered in the market, making us a reliable partner for businesses seeking to thrive in the digital landscape.
API Access
Has API
No
API Access
Has API
No
Pricing Details
50€/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ISPsystem
Founded
2004
Country
Cyprus
Website
www.ispsystem.com
Vendor Details
Company Name
Latera
Website
hydra-billing.com
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
No
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
