Average Ratings 15 Ratings
Average Ratings 0 Ratings
Description
Biky is an AI-driven sales representative built to amplify your commercial operation by automating qualification, follow-ups, scheduling, and CRM updates with near-perfect accuracy. Instead of relying on basic bots, Biky functions as a true digital salesperson who manages conversations across WhatsApp, email, SMS, and web chat. Companies adopt Biky because it eliminates delays, prevents leads from going cold, and relieves teams from filtering out unqualified prospects. Its integrated platform includes advanced tools such as CDP for unified customer data, Funnels to personalize journeys, KB Flows for no-code automations, and real-time metrics to optimize performance. Biky’s empathetic 1-second responses make interactions feel natural while maintaining total automation. With compatibility across major CRMs and marketing platforms, Biky becomes a seamless extension of your sales organization. Teams using Biky report significant gains—including 80% more qualified leads, triple the conversions, lower acquisition costs, and faster ROI. For brands across multiple industries and countries, Biky has become the AI seller that consistently drives measurable results.
Description
Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CDK Global
No
Dealer-FX
No
REDCap
No
Tekion
No
XRM
No
Xtime
No
Integrations
CDK Global
Yes
Dealer-FX
Yes
REDCap
Yes
Tekion
Yes
XRM
Yes
Xtime
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BIKY.ai
Founded
2020
Country
United States
Website
biky.ai/
Vendor Details
Company Name
Pam
Founded
2023
Country
United States
Website
www.pamhq.com
Product Features
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No