Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BI TotalAccess® is a secure, online platform that offers agencies exceptional tools for case management around the clock. Featuring a versatile mobile application, customizable case management services, and advanced predictive analytics, TotalAccess stands out as the leading software for electronic monitoring in its field. With just one login, users can seamlessly access and oversee all BI products from both desktop and mobile devices, empowering them to effectively manage client oversight. The system includes sophisticated mapping capabilities via Google Maps® to create tailored zones and monitor client movements. Additionally, the officer mobile app allows for efficient case management while on the move. Users can generate comprehensive reports detailing client activities, caseload statistics, and inventory levels. The platform employs applied analytics to enhance understanding of client behaviors and assess potential risks. You can manage your caseload effortlessly from your mobile device, approving or denying client schedule requests with a single click. Furthermore, the platform facilitates secure video conferencing and messaging with clients, ensuring effective communication at all times. All these features work together to streamline the monitoring process and enhance overall efficiency in case management.
Description
Introduced in 2006, Column Case Management has emerged as the premier web-based case management solution tailored for both commercial and public sector entities. Utilizing the BMC Remedy Action Request System (ARS) as its foundation, this software empowers organizations to streamline both straightforward and intricate processes, thereby promoting adherence to best practices and standardization. Key features encompass reporting and analytics, task automation, knowledge management, service level agreements (SLAs), notifications oversight, and audit control, to name a few. Among the widely-used applications of Column Case Management are Column Case Investigative, Column Customer Service Support, and Column Records Management. This versatility and comprehensive functionality make it an invaluable tool for organizations seeking to enhance their operational efficiency.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$60000.00/one-time
Basic cost for the software plus per user licensing.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BI
Country
United States
Website
bi.com/software/
Vendor Details
Company Name
Column Technologies
Founded
1998
Country
United States
Website
www.columnit.com
Product Features
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
Product Features
Investigation Management
Contact Management
Yes
Data Management
No
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
Yes
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No