Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can either capitalize on your current investments in Power BI or utilize it as an independent application to its fullest potential. Create visually appealing dashboards for your SharePoint users by integrating the report viewer web part into your pages, enabling them to collaborate with precise data. Additionally, these SharePoint dashboards are accessible through mobile browsers, allowing for on-the-go querying. You have the flexibility to save your reports in multiple formats such as Word, Excel, PDF, and PowerPoint. With the feature of scheduled delivery, you can receive vital reports directly in your email or have them published to a document library for easy redistribution. The system is compatible with Microsoft SSRS 2008R2 and later, facilitating a seamless migration of your existing reports. Furthermore, if you ever decide to transition from the BI Service, it ensures full compatibility with Microsoft's Power BI Report Server. Reports and dashboards can also dynamically filter content based on the identity of the current user or their location within SharePoint, enhancing the user experience. This adaptability makes Power BI an excellent tool for organizations looking to optimize their data reporting and visualization capabilities.
Description
SP IT Helpdesk is a versatile application designed for Microsoft Teams and SharePoint that effectively integrates helpdesk functions, change management, IT asset tracking, a calendar, discussions, and document management. Unlike conventional standalone help desk systems, SP IT Helpdesk merges business process automation with a collaborative experience for teams. Users benefit from a self-service MyIT portal accessible via MS Teams or SharePoint, simplifying the process of ticket submission and granting access to a comprehensive knowledge base, essential documents, and training links. IT personnel can utilize the secure Staff Portal within Microsoft Teams or SharePoint, which serves as a centralized hub for organizing IT tasks, communications, and documentation. Additionally, the platform features an integrated Power BI Dashboard that enhances visibility and reporting capabilities for management, ensuring informed decision-making and streamlined operations. This innovative approach fosters a more efficient and connected IT support environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Power BI
Yes
Microsoft SharePoint
Yes
DataLumio
Yes
GEN-OPS1
Yes
Inhubber
Yes
Kontainer
Yes
Microsoft Azure
Yes
Microsoft Excel
Yes
Microsoft Power Apps
No
Integrations
Microsoft 365
Yes
Microsoft Power BI
Yes
Microsoft SharePoint
Yes
DataLumio
No
GEN-OPS1
No
Inhubber
No
Kontainer
No
Microsoft Azure
No
Microsoft Excel
No
Microsoft Power Apps
Yes
Pricing Details
$100 per month
Free Trial
Yes
Free Version
No
Pricing Details
$15 per user per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ThorApps
Founded
2012
Country
Australia
Website
www.thorapps.com/bi-service-ssrs-reports-sharepoint
Vendor Details
Company Name
SP Marketplace
Founded
2012
Country
United States
Website
www.spmarketplace.com/sharepoint-helpdesk.html
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
Yes
Forecasting
Yes
Marketing Reports
Yes
OLAP
Yes
Report Export
No
Sales Reports
Yes
Scheduled / Automated Reports
Yes
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No