Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Delivering patient-focused, secure, and effective healthcare technology for medical professionals is our mission. With five decades of innovative experience, we empower healthcare providers of all sizes to fully utilize the potential of technology. Our all-encompassing, integrated workflow management system is rooted in our groundbreaking advancements, ensuring that providers can efficiently manage their operations. Take command of your inventory through our dynamic perpetual inventory management tools, which can easily integrate with your existing systems or function independently to suit your needs. Our design facilitates the integration and interoperability of various clinical workflows, ensuring that patient records are accessible anytime and anywhere. Enhance your experience with our solutions by tapping into a wide array of services that complement our connected care technology. Although we initially focused on hospital pharmacies, our expertise has expanded to deliver tailored solutions across diverse healthcare environments. As the healthcare landscape continues to evolve, we remain committed to providing innovative tools that adapt to the changing needs of providers and patients alike.
Description
Salesforce Agentforce Health is a comprehensive healthcare CRM designed to unify patient, provider, and operational data in one secure platform. Built on Salesforce’s deeply integrated architecture, it includes healthcare-specific workflows, compliance controls, and interoperability capabilities. The solution combines clinical and non-clinical data to deliver a 360-degree view of patients and members. AI-powered agents assist teams by summarizing records, automating document processing, and recommending next steps. Contact center teams gain real-time access to EHR data, eligibility details, and claims information to improve service speed and personalization. Care management tools enable coordinated, whole-person care with configurable care plans. Intelligent document automation reduces manual intake and accelerates case creation. Data 360 for Health enhances contextual insights across every touchpoint. Integration with MuleSoft, Slack, Marketing Cloud, and Service Cloud extends collaboration and engagement capabilities. Agentforce Health enables healthcare organizations to modernize operations, improve outcomes, and scale patient-centric care efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
CareBridge
No
Concord Cloud Fax
No
Consensus Harmony
No
Inspire Planner
No
PhoneIQ
No
Provar
No
Salesforce
No
Salesforce Agentforce
No
Salesforce Agentforce Life Sciences
No
TimeTac
Yes
Integrations
CareBridge
Yes
Concord Cloud Fax
Yes
Consensus Harmony
Yes
Inspire Planner
Yes
PhoneIQ
Yes
Provar
Yes
Salesforce
Yes
Salesforce Agentforce
Yes
Salesforce Agentforce Life Sciences
Yes
TimeTac
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BDM IT Solutions
Country
Canada
Website
www.bdm.ca
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/healthcare/cloud/
Product Features
Barcoding
Barcode Generation
No
Barcode Scanning
No
Custom Labels
No
Inventory Management
Yes
Label Templates
No
RFID
No
Receiving Labels
No
Serial Number Tracking
No
Shipping Labels
No
Home Care
Billing & Invoicing
No
Care Plan Management
No
Caregiver Management
No
Client Management
No
Field Communication
No
Insurance Management
No
Payroll Management
No
Scheduling
No
Visit Verification
No
Hospital Management
Accounting Integration
Yes
Appointment Management
No
Appointment Scheduling
Yes
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
Yes
Medical Billing
Yes
Out-Patient Management
No
Patient Records Management
Yes
Physician Management
No
Policy Management
No
Revenue Management
No
Long Term Care
Claims Management
No
Clinical Care
No
EHR
No
Electronic Health Record
No
For Home Care Providers
No
For Nursing Homes
No
Geriatric Care
No
MDS Review
No
Patient Records
Yes
Staff Scheduling
No
Medical Inventory
Barcode Scanning
No
Expiration Date Management
Yes
Purchasing
Yes
Reorder Management
No
Supply Management
No
Usage Tracking
Yes
Vendor Management
No
Pharmacy
Automatic Refills
No
Barcode Generation
No
Claims Management
Yes
Compounding
No
E-Prescribing
No
Electronic Signature
Yes
Forms Management
Yes
Insurance Processing
No
Inventory Management
Yes
Multi-Store Management
No
Online Refills
No
Pill Database
Yes
Pill Imaging
No
Point of Sale (POS)
No
Prescription Processing
No
Rx Image Scanning
No
Signature Capture
No
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
Yes
Patient Management
Yes
Physician Management
No
Predictive Analytics
No
Hospital Management
Accounting Integration
Yes
Appointment Management
No
Appointment Scheduling
Yes
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
Yes
Out-Patient Management
No
Patient Records Management
Yes
Physician Management
No
Policy Management
No
Revenue Management
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
No
Billing & Invoicing
No
Calendar Management
No
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
Yes
Medical History Records
No
Patient Records
No
Referral Management
No
Treatment Planning
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
No
Patient Portal
Appointment Confirmations
No
Appointment Scheduling
No
Bill Payment
No
Care Plans
Yes
Care Summaries
No
EHR-Agnostic
Yes
Health Record Access
No
Intake Forms
No
Lab Results
No
Prescription Renewals
No
Secure Messaging
No
Video Consultations
No