Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
B2B Connex specializes in assisting medium to large manufacturers in achieving outstanding Supply Chain Collaboration through cutting-edge and cost-effective software solutions designed to lower expenses, accelerate turnaround times, enhance customer interactions, and boost supplier efficiency. Our offerings include three key products: the B2B Connex Vendor Portal, the B2B Connex Customer Portal, and B2B Direct. The B2B Connex Vendor Portal facilitates the exchange of supply-side business documents via a web-based interface, while the B2B Connex Customer Portal allows your Business-to-Business clients to conveniently create sales orders online. Additionally, B2B Direct serves as an EDI module that enables direct electronic communication with your trading partners over the internet. Both the Vendor and Customer Portals are designed for straightforward implementation and support secure, bi-directional document exchanges, ensuring a seamless experience for all users. By leveraging these tools, manufacturers can significantly streamline their supply chain operations and bolster their competitive edge in the marketplace.
Description
Satisfied customers are well-informed customers. PortalCX is a comprehensive experience platform that provides a customizable portal for tracking project progress and automates communication to ensure customer comfort. With PortalCX, both you and your clients gain instant access to project updates through a user-friendly app that acts as a centralized communication hub for interaction, referrals, and promotional activities. Our easy-to-navigate application reflects your progress and automates customer service functions, enabling you and your clients to efficiently monitor tasks, while the integrated two-way communication and email features ensure smooth synchronization. The most exciting aspect? Everything is managed from a single platform. Ineffective communication can lead to heightened stress and increased cancellations. By offering real-time updates through PortalCX, customer trust is bolstered, resulting in a 20% reduction in churn and support expenses. Additionally, PortalCX consistently keeps clients informed about project developments and automatically encourages them to provide reviews and referrals, further enhancing your business’s reputation and customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
Asana
No
ClickUp
No
Gmail
No
Google Sheets
No
HubSpot CRM
No
JobNimbus
No
Pipedrive
No
Podio
No
Quickbase
No
Salesforce
No
Integrations
Asana
Yes
ClickUp
Yes
Gmail
Yes
Google Sheets
Yes
HubSpot CRM
Yes
JobNimbus
Yes
Pipedrive
Yes
Podio
Yes
Quickbase
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$79 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
B2B Connex
Founded
2003
Country
Canada
Website
b2bconnex.com
Vendor Details
Company Name
PortalCX, Inc.
Founded
2021
Country
United States
Website
www.portalcx.com
Product Features
Procurement
Asset Management
Yes
Auction Management
No
Bid Management
No
Budget Management
No
Catalog Management
Yes
Contract Management
No
Inventory Management
Yes
Invoice Processing
Yes
PunchOut
No
Purchase Order Management
No
Receiving
Yes
Requisitions & Approvals
Yes
Sourcing Management
Yes
Spend Management
No
Supplier Management
Yes
Purchasing
Catalog Management
Yes
Compliance Management
No
Contract Management
No
Inventory Management
Yes
Invoice Processing
Yes
PunchOut
No
Purchase Order Management
Yes
Requisitions & Approvals
Yes
Sourcing Management
Yes
Spend Management
Yes
Supplier Management
Yes
Vendor Management
Audit Management
Yes
Contact Management
No
Customer Database
No
Self Service Portal
Yes
Supplier Master Data
No
Transaction History
Yes
Vendor Maintained Profiles
Yes
Vendor Managed Inventory
Yes
Vendor Performance Rating
Yes
Vendor Qualification Tracking
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No