Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A feature within the Speech service that confirms and recognizes individual speakers enhances customer interactions. By facilitating seamless and secure experiences, the solution improves customer satisfaction through efficient verification methods. Utilizing voice as a means of authentication allows for smooth and secure engagements across various platforms, including web applications and call centers. The speaker verification process can utilize either specific passphrases or open-ended voice input to achieve its goal. Furthermore, it offers significant advantages in scenarios involving multiple speakers, allowing the system to identify individuals among a group of enrolled users. This functionality supports personalized interactions by attributing speech to specific speakers and enhances multiuser voice recognition capabilities. In essence, this feature not only streamlines the verification process but also enriches the overall engagement experience for customers.
Description
Clients can now authenticate over the telephone in 30 seconds or less. This will reduce costs and time. Voice biometrics allow you to quickly and easily access your clients' data. You can also detect fraud attempts directly. Clients can be verified in just 3 seconds using their voice. Your customers will be able to authenticate themselves using their voice biometrics, instead of difficult-to-remember passwords. Phonexia Voice Verify uses Phonexia Deep Embedings™, a speaker identification technology powered by artificial Intelligence to provide fast and accurate speaker verification. Phonexia Voice Verify, a cutting-edge voice verification tool for contact centers, is designed to enhance them with an intuitive security layer.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Azure AI Content Safety
No
Azure AI Services
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/services/cognitive-services/speaker-recognition/
Vendor Details
Company Name
Phonexia
Founded
2006
Country
Czech Republic
Website
www.phonexia.com/en/product/voice-verify/
Product Features
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
Yes
Automatic Transcription
Yes
Call Analysis
Yes
Concatenated Speech
Yes
Continuous Speech
Yes
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
Yes
Speech-to-Text Analysis
Yes
Variable Frequency
Yes
Voice Recognition
No
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No