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Description

A feature within the Speech service that confirms and recognizes individual speakers enhances customer interactions. By facilitating seamless and secure experiences, the solution improves customer satisfaction through efficient verification methods. Utilizing voice as a means of authentication allows for smooth and secure engagements across various platforms, including web applications and call centers. The speaker verification process can utilize either specific passphrases or open-ended voice input to achieve its goal. Furthermore, it offers significant advantages in scenarios involving multiple speakers, allowing the system to identify individuals among a group of enrolled users. This functionality supports personalized interactions by attributing speech to specific speakers and enhances multiuser voice recognition capabilities. In essence, this feature not only streamlines the verification process but also enriches the overall engagement experience for customers.

Description

The automatic speech recognition (ASR) system developed by GoVivace accommodates a variety of English accents and is adaptable to numerous languages, making it versatile for global use. Additionally, this ASR technology is compatible with standard telephony, as well as web and mobile platforms. It efficiently executes voice commands issued to devices such as computers, tablets, smartphones, and telephones, utilizing a microphone for input, which allows for a wide range of applications. The GoVivace ASR engine works by comparing spoken input to an array of predetermined options, converting the verbal communication into text. This array of predetermined options forms the grammar for the application, serving as the critical link between the speaker and the underlying processing system. Remarkably, GoVivace's innovative speech recognition solution operates effectively with minimal grammar requirements, yet it is robust enough to handle extensive grammars for more intricate tasks, showcasing its flexibility and efficiency. Such adaptability makes it suitable for various industries and user needs, further broadening its market appeal.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure AI Content Safety Yes 
Azure AI Services Yes 

Integrations

Azure AI Content Safety No 
Azure AI Services No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/services/cognitive-services/speaker-recognition/

Vendor Details

Company Name

GoVivace

Founded

2009

Country

United States

Website

www.govivace.com

Product Features

Speech Recognition

Audio Capture Yes 
Automatic Form Fill Yes 
Automatic Transcription Yes 
Call Analysis Yes 
Concatenated Speech Yes 
Continuous Speech Yes 
Customizable Macros No 
Multi-Languages No 
Specialty Vocabularies Yes 
Speech-to-Text Analysis Yes 
Variable Frequency Yes 
Voice Recognition No 

Product Features

Speech Recognition

Audio Capture Yes 
Automatic Form Fill No 
Automatic Transcription Yes 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros Yes 
Multi-Languages Yes 
Specialty Vocabularies No 
Speech-to-Text Analysis Yes 
Variable Frequency No 
Voice Recognition Yes 

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Alternatives

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