Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The WIB, or 'WISP in a Box,' provides operators with the ability to offer contract-based services to their clientele. Customers generally enter into agreements for specific service types and receive regular billing, such as monthly or quarterly charges. This system allows operators to create a diverse array of connectivity solutions, including leased lines and premium dedicated bandwidth, making it perfectly suited for corporate, enterprise, residential, and SME sectors. Furthermore, the Hosted / SaaS (Software as a Service) model grants operators access to the comprehensive range of SIMPLer functionalities without the complications associated with server setup and maintenance. Additionally, all data is securely hosted as part of the service, with critical backup protocols already established. This approach is particularly beneficial for many operators, especially those who are newly established and seeking a streamlined solution. By utilizing WIB, operators can enhance their service offerings while minimizing operational challenges.
Description
Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.
API Access
Has API
No
API Access
Has API
No
Integrations
Alumio
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Azotel
Founded
2005
Website
www.azotel.com/simpler-platform/
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/
Product Features
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes