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Average Ratings 4 Ratings

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features
design
support

Description

Axtria SalesIQ™ stands out as the premier solution for sales planning and operations within the global life sciences sector, driving the effectiveness and motivation of sales teams to achieve greater commercial success. As the role of sales representatives evolves to cater to a multifaceted commercial landscape, Axtria SalesIQ™ equips them with the tools to make informed decisions and engage the right customers at optimal moments, all while maintaining flexibility and responsiveness. Transform brand strategies into actionable sales plans using advanced simulations and what-if analyses. Expedite the launch of any pharmaceutical or medical device across various therapeutic areas with unparalleled adaptability. Transition from a product-focused approach to a customer-centric model that enhances omnichannel interactions and engagement. Bridge the gaps between healthcare providers, sales territories, channels, and incentive structures. By utilizing clean, reliable data from initial collection to comprehensive insights, organizations can bolster their decision-making processes, leading to improved outcomes across the board. This holistic approach ensures that businesses remain competitive and responsive in an ever-changing market landscape.

Description

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CS-Cart Multi-Vendor No 
Campaign Monitor No 
Clearbit No 
CoSupport AI No 
DNN (DotNetNuke) No 
Drupal No 
GetResponse No 
GoDaddy No 
Google Translate No 
HubSpot CRM No 
Instagram No 
Magento No 
Optimizely One No 
Telegram No 
WhatCounts No 
Wix No 
X-Cart No 
Yola No 
Zoho Bookings No 
Zoho RPA No 

Integrations

CS-Cart Multi-Vendor Yes 
Campaign Monitor Yes 
Clearbit Yes 
CoSupport AI Yes 
DNN (DotNetNuke) Yes 
Drupal Yes 
GetResponse Yes 
GoDaddy Yes 
Google Translate Yes 
HubSpot CRM Yes 
Instagram Yes 
Magento Yes 
Optimizely One Yes 
Telegram Yes 
WhatCounts Yes 
Wix Yes 
X-Cart Yes 
Yola Yes 
Zoho Bookings Yes 
Zoho RPA Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Axtria

Founded

2010

Country

United States

Website

www.axtria.com/cloud-products/axtria-salesiq-sales-management-sales-planning-and-operations/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/salesiq/

Product Features

Field Sales

Activity Tracking No 
CRM No 
Channel Management No 
Collaboration Tools No 
Controlled Access No 
Dashboard Management No 
Expense Management No 
Fast Estimates No 
Inventory Management No 
Invoices No 
Lead / Opportunity Management No 
Online Payments No 
Order Management No 
Quoting No 
Reporting / Analytics No 
Route Optimization No 
Territory Management No 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Sales Force Automation

Call Management Yes 
Campaign Management No 
Channel Management No 
Commission Management No 
Contact Management Yes 
Contract Management No 
Customer Database Yes 
Email Marketing No 
Field Sales Management Yes 
Lead Management Yes 
Opportunity Management Yes 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting Yes 
Territory Management Yes 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

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