Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Built for event-sourced systems, Axoniq Insights turns your event store into a queryable SQL database.
Your event store database holds the complete history of your business, but figuring out "what happened, and why" usually means digging by hand. Insights handles that manual work for you. Ask your question in natural language or write SQL directly, and either way you get the answer. Now included with every Team tier deployment of Axon Server.
Built for agentic workflows: When an agent acts in production, the next question is always the same: why? Insights gives you the answer. Ask in natural language what the agent did, which events it saw, and what state it was responding to, then trace each answer back to the event behind it.
Ask what an agent did, in plain language: Skip the execution logs and the engineering ticket. Ask Insights what an agent did over a window, on a customer, in a specific scenario, and get a readable answer back, the same way you'd ask a teammate.
Replay the decision context on demand: Every agent decision is a reaction to some state of the world. Insights reconstructs the exact events the agent saw, in order, at the moment it acted. The same picture the agent had, available on demand.
Every explanation, backed by events: Plain-language explanations are only useful if you can verify them. Insights links every answer back to the underlying events in your event store, so compliance, ops, and regulators can trace any explanation down to the immutable record.
Description
SimpleVoIP offers an innovative AI-driven phone answering service tailored for small businesses. Rather than spending $22–27 per hour on a call-center representative, you can have five dedicated AI agents available 24/7 for just $99 a month, without any setup fees and with a complimentary 30-day trial to get started.
The AI is capable of managing incoming calls in fluent, unaccented English and Spanish, as well as in 20 additional languages, engaging with callers in a natural manner. It quickly assimilates information about your business from your website and manuals, successfully addressing 50–90% of inquiries immediately. If a call presents a question it cannot answer, it seamlessly connects the caller to a human agent, eliminating hold music for straightforward queries and optimizing agent time.
What sets this service apart is its capacity to learn continuously. When a call is redirected to a human agent, the system analyzes how your top employees tackle complex questions, focusing on aspects such as tone, reasoning, and de-escalation techniques, and subsequently incorporates this knowledge into its database, enhancing its performance over time. Additionally, you receive a printed transcript of each call for your records.
Setting up the service is straightforward: simply utilize the US phone number provided or redirect your existing phone number to get started. With this efficient solution, small businesses can enhance their customer service without breaking the bank.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Yes
Axon Framework
Yes
Axon Server
Yes
Google Cloud Platform
Yes
Microsoft Azure
Yes
Integrations
Amazon Web Services (AWS)
No
Axon Framework
No
Axon Server
No
Google Cloud Platform
No
Microsoft Azure
No
Pricing Details
$150 /month
With Team Tier. For organizations under 20 employees or $10M in ARR.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Axoniq
Founded
2017
Country
Utrecht, NL and Austin, TX
Website
www.axoniq.io/insights
Vendor Details
Company Name
Novatrope, Inc.
Founded
1986
Country
United States
Website
simplevoip.dev
Product Features
Database
Backup and Recovery
No
Creation / Development
No
Data Migration
No
Data Replication
No
Data Search
Yes
Data Security
No
Database Conversion
No
Mobile Access
No
Monitoring
No
NOSQL
No
Performance Analysis
Yes
Queries
Yes
Relational Interface
No
Virtualization
No
Server Management
CPU Monitoring
No
Credential Management
No
Database Servers
No
Email Monitoring
No
Event Logs
Yes
History Tracking
No
Patch Management
No
Scheduling
No
User Activity Monitoring
No
Virtual Machine Monitoring
No