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Description
Axon serves as a virtual IP PBX designed for Windows computers, boasting a straightforward one-click installation process and a web-based management interface that simplifies the configuration of your new PBX system. This scalable PBX solution can be deployed on any existing PC, enabling connections to phone lines and extensions through VoIP technology, whether for residential or commercial use. In addition to providing all the standard functionalities associated with traditional PBXs, it also incorporates sophisticated call queuing capabilities tailored for call centers, enhancing communication efficiency. Furthermore, Axon ensures seamless internal and external calling, making it a versatile choice for a variety of telecommunication needs.
Description
Experience a top-tier queue management solution with Qtrac®, a cloud-based platform designed for virtual queuing and appointment scheduling. Every day, countless customers navigate their wait times seamlessly thanks to Qtrac's innovative system. Discover why both boutique shops and some of the largest corporations across the nation opt for Qtrac to enhance their customer experience. It's widely acknowledged that waiting in line is a source of frustration for many customers. With virtual queuing, patrons regain control over their time, leading to higher levels of satisfaction and increased brand loyalty. This system eradicates the need for physical lines and overcrowding, allowing businesses to manage visitors effectively while gaining valuable insights into their preferences before service. Additionally, businesses can optimize their operational efficiency by controlling workloads and occupancy levels. With appointment scheduling, organizations can manage their capacity effectively, while mobile queuing fosters better engagement and connections with customers. Personalized communication enhances the customer experience, reducing frustration and fostering loyalty to the brand. Furthermore, appointment reminders ensure customers arrive punctually and minimize the risk of no-shows, while wait-time notifications can open new avenues for marketing and advertising. Ultimately, Qtrac® transforms the way businesses interact with their customers, making waiting a thing of the past.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Express Talk
No
IVM
No
VRS Recording System
No
Pricing Details
$139/one-time
Up to 20 extensions and 3 external lines. Fully featured pbx server without restrictions also available.
Free Trial
Yes
Free Version
No
Pricing Details
$216.90 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NCH Software
Founded
1993
Country
United States
Website
www.nch.com.au/pbx/index.html
Vendor Details
Company Name
Qtrac
Country
United States
Website
qtrac.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
