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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Axon serves as a virtual IP PBX designed for Windows computers, boasting a straightforward one-click installation process and a web-based management interface that simplifies the configuration of your new PBX system. This scalable PBX solution can be deployed on any existing PC, enabling connections to phone lines and extensions through VoIP technology, whether for residential or commercial use. In addition to providing all the standard functionalities associated with traditional PBXs, it also incorporates sophisticated call queuing capabilities tailored for call centers, enhancing communication efficiency. Furthermore, Axon ensures seamless internal and external calling, making it a versatile choice for a variety of telecommunication needs.

Description

Freevoice stands out as an all-encompassing business communication solution designed to boost the efficiency of organizations. It includes a sophisticated business phone system equipped with functionalities like user portals for internal messaging, comprehensive call management, text messaging, fax capabilities, and personalized call routing. The platform ensures connectivity through various devices, whether it be desk phones, softphones, or web browsers, and enhances local engagement by synchronizing your caller ID with the area code of the number being dialed. For call centers, Freevoice offers an array of features aimed at optimizing marketing strategies, supervising agents, and elevating the overall customer experience. Its toolkit encompasses auto-call distribution, call queuing, virtual hold options, agent portals, caller prioritization, and the ability to display local numbers. Additionally, the system is equipped with rich reporting and analytics, providing insights into agent performance, queue statistics, detailed call information, and visual wallboard displays. Furthermore, the predictive dialer function allows agents to initiate calls on multiple lines simultaneously, streamlining communication efforts even further.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Express Talk Yes 
HubSpot CRM No 
IVM Yes 
Salesforce No 
VRS Recording System Yes 

Integrations

Express Talk No 
HubSpot CRM Yes 
IVM No 
Salesforce Yes 
VRS Recording System No 

Pricing Details

$139/one-time
Up to 20 extensions and 3 external lines. Fully featured pbx server without restrictions also available.
Free Trial Yes 
Free Version No 

Pricing Details

$5.90 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NCH Software

Founded

1993

Country

United States

Website

www.nch.com.au/pbx/index.html

Vendor Details

Company Name

Freevoice

Country

United States

Website

www.freevoice.tech/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

Alternatives

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