Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Axialys stands out as a premier CCaaS platform that utilizes AI technology to revolutionize communication within businesses. With the integration of reliable cloud telephony and leading CRMs such as Salesforce, Zendesk, and HubSpot, it efficiently simplifies workflows while improving customer interaction.
Harnessing the power of Generative AI, Axialys offers advanced automation features, including intuitive IVRs, immediate assistance for agents, and comprehensive speech analysis. This adaptable and worldwide solution is crafted to convert each voice interaction into valuable insights, ultimately enhancing the customer experience. Additionally, its continuous updates ensure that businesses are always equipped with the latest tools to engage effectively.
Description
Symworld™ represents a groundbreaking solution tailored for contemporary communications service providers, allowing them to effectively plan, construct, and manage advanced, secure, and high-quality networks all within a single, transformative platform. By leveraging industrial-scale automation, Symworld™ significantly reduces project timelines from days to mere minutes. This platform equips both large and small operators with the crucial tools they need to develop and operate complex networks and services seamlessly. Thanks to our distinctive platform and deployment strategy, you can expect to be operational in just weeks, rather than the typical months. In essence, Symworld™ offers the quickest and most efficient pathway to enhanced operational productivity, elevated service standards, and groundbreaking innovation. Keep yourself updated on Symworld™, as it marks the dawn of a new era in innovative services and products, and seize the opportunity to join the next generation of telecommunications. By sharing your email address with us, you will gain early access to the future of network operations and all that it entails. With Symworld™, you are not just adopting technology; you are embracing a visionary shift in the telecommunications landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
Yes
HubSpot CRM
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Zendesk
Yes
easiware
Yes
Integrations
Freshdesk
No
HubSpot CRM
No
Microsoft Dynamics 365
No
Salesforce
No
Zendesk
No
easiware
No
Pricing Details
Contact vendor for pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Axialys
Country
France
Website
www.axialys.com
Vendor Details
Company Name
Rakuten Symphony
Founded
2019
Country
Japan
Website
symphony.rakuten.com/symworld/welcome-to-symworld
Product Features
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No