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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Axialys stands out as a premier CCaaS platform that utilizes AI technology to revolutionize communication within businesses. With the integration of reliable cloud telephony and leading CRMs such as Salesforce, Zendesk, and HubSpot, it efficiently simplifies workflows while improving customer interaction. Harnessing the power of Generative AI, Axialys offers advanced automation features, including intuitive IVRs, immediate assistance for agents, and comprehensive speech analysis. This adaptable and worldwide solution is crafted to convert each voice interaction into valuable insights, ultimately enhancing the customer experience. Additionally, its continuous updates ensure that businesses are always equipped with the latest tools to engage effectively.

Description

Our carrier-grade Session Border Controller (SBC) and cloud telephony solutions are designed for high performance and scalability, catering to the needs of communication service providers and SMS aggregators with our mobile OTT solution and A2P SMS platform. We also provide secure communication platforms that enhance real-time business collaboration for enterprises. Our comprehensive white-label offerings enable you to deliver cloud telephony services under your own brand identity. With a targeted focus on the IP-based communication sector, we offer a diverse range of products that encompass everything from backbone infrastructure to supporting middleware components. We simplify the process for termination clients by converting their rate plan formats into a native format efficiently. Our system allows for effortless uploading of VoIP rate plans, which are then transformed into the appropriate templates automatically. Additionally, all templates undergo automatic conversion to ensure they align with the native rate plan format seamlessly, and our technology is designed to prevent call drops by ensuring that user account balances do not fall into the negative. This suite of features positions us as a leader in the communication technology space, providing robust solutions tailored to modern business needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
Microsoft Dynamics 365 Yes 
REVE SMS Platform No 
Salesforce Yes 
Zendesk Yes 
easiware Yes 

Integrations

Freshdesk No 
HubSpot CRM No 
Microsoft Dynamics 365 No 
REVE SMS Platform Yes 
Salesforce No 
Zendesk No 
easiware No 

Pricing Details

Contact vendor for pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Axialys

Country

France

Website

www.axialys.com

Vendor Details

Company Name

REVE Systems

Founded

2003

Country

Singapore

Website

www.revesoft.com

Product Features

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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