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Average Ratings 0 Ratings
Description
Axialys stands out as a premier CCaaS platform that utilizes AI technology to revolutionize communication within businesses. With the integration of reliable cloud telephony and leading CRMs such as Salesforce, Zendesk, and HubSpot, it efficiently simplifies workflows while improving customer interaction.
Harnessing the power of Generative AI, Axialys offers advanced automation features, including intuitive IVRs, immediate assistance for agents, and comprehensive speech analysis. This adaptable and worldwide solution is crafted to convert each voice interaction into valuable insights, ultimately enhancing the customer experience. Additionally, its continuous updates ensure that businesses are always equipped with the latest tools to engage effectively.
Description
For more than a decade, KingAsterisk Technologies has specialized in delivering innovative contact center software tailored to businesses across industries like telecom, healthcare, banking, education, and e-commerce. Their solutions combine scalability, security, and efficiency, enabling organizations to engage with customers seamlessly. With features such as Avatar Dialer, CRM Dialer integration, cloud deployment, and custom Asterisk development, companies benefit from optimized call routing and improved customer interactions. The platform supports voice, chat, email, and social media channels in a unified system, ensuring an effortless support experience. Real-time analytics and call monitoring equip managers with actionable insights to drive performance. KingAsterisk also provides customization, 24/7 live support, and server installation services to match unique business requirements. Over 1,500 satisfied clients trust them for delivering secure, high-quality VoIP and telephony solutions. This combination of innovation, expertise, and customer focus makes KingAsterisk a dependable choice for businesses worldwide.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
Yes
HubSpot CRM
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Zendesk
Yes
easiware
Yes
Integrations
Freshdesk
No
HubSpot CRM
No
Microsoft Dynamics 365
No
Salesforce
No
Zendesk
No
easiware
No
Pricing Details
Contact vendor for pricing
Free Trial
No
Free Version
No
Pricing Details
$25
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Axialys
Country
France
Website
www.axialys.com
Vendor Details
Company Name
KingAsterisk Technologies
Founded
2008
Country
United Kingdom
Website
kingasterisk.com
Product Features
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes