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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Axialys stands out as a premier CCaaS platform that utilizes AI technology to revolutionize communication within businesses. With the integration of reliable cloud telephony and leading CRMs such as Salesforce, Zendesk, and HubSpot, it efficiently simplifies workflows while improving customer interaction. Harnessing the power of Generative AI, Axialys offers advanced automation features, including intuitive IVRs, immediate assistance for agents, and comprehensive speech analysis. This adaptable and worldwide solution is crafted to convert each voice interaction into valuable insights, ultimately enhancing the customer experience. Additionally, its continuous updates ensure that businesses are always equipped with the latest tools to engage effectively.

Description

For more than a decade, KingAsterisk Technologies has specialized in delivering innovative contact center software tailored to businesses across industries like telecom, healthcare, banking, education, and e-commerce. Their solutions combine scalability, security, and efficiency, enabling organizations to engage with customers seamlessly. With features such as Avatar Dialer, CRM Dialer integration, cloud deployment, and custom Asterisk development, companies benefit from optimized call routing and improved customer interactions. The platform supports voice, chat, email, and social media channels in a unified system, ensuring an effortless support experience. Real-time analytics and call monitoring equip managers with actionable insights to drive performance. KingAsterisk also provides customization, 24/7 live support, and server installation services to match unique business requirements. Over 1,500 satisfied clients trust them for delivering secure, high-quality VoIP and telephony solutions. This combination of innovation, expertise, and customer focus makes KingAsterisk a dependable choice for businesses worldwide.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Zendesk Yes 
easiware Yes 

Integrations

Freshdesk No 
HubSpot CRM No 
Microsoft Dynamics 365 No 
Salesforce No 
Zendesk No 
easiware No 

Pricing Details

Contact vendor for pricing
Free Trial No 
Free Version No 

Pricing Details

$25
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Axialys

Country

France

Website

www.axialys.com

Vendor Details

Company Name

KingAsterisk Technologies

Founded

2008

Country

United Kingdom

Website

kingasterisk.com

Product Features

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

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