Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Axialys stands out as a premier CCaaS platform that utilizes AI technology to revolutionize communication within businesses. With the integration of reliable cloud telephony and leading CRMs such as Salesforce, Zendesk, and HubSpot, it efficiently simplifies workflows while improving customer interaction.
Harnessing the power of Generative AI, Axialys offers advanced automation features, including intuitive IVRs, immediate assistance for agents, and comprehensive speech analysis. This adaptable and worldwide solution is crafted to convert each voice interaction into valuable insights, ultimately enhancing the customer experience. Additionally, its continuous updates ensure that businesses are always equipped with the latest tools to engage effectively.
Description
GRC Contact is an online CRM platform tailored for very small enterprises and small to medium-sized businesses. It simplifies operations through an "All in One" solution that encompasses CRM, quotations, invoicing, email marketing, and personalized assistance. Based in France, GRC Contact specializes in BtoB services and operates with French servers and advisors to ensure localized support. The company prioritizes close customer relationships, offering "very responsive support" as noted in customer testimonials. A dedicated advisor works with clients to customize the software to meet specific industry requirements and business needs. With its adherence to French regulations, the GRC solution guarantees security and confidentiality, ensuring that all client data is stored securely in a Paris-based Cloud environment. This commitment to privacy includes the application of confidentiality clauses to protect user information. GRC Contact stands out as the most user-friendly commercial management software available for CRM applications, making it an ideal choice for small and medium enterprises seeking to enhance their various commercial activities. Additionally, its comprehensive features facilitate smoother business operations, contributing to increased efficiency and productivity for its users.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
Yes
HubSpot CRM
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Zendesk
Yes
easiware
Yes
Integrations
Freshdesk
No
HubSpot CRM
No
Microsoft Dynamics 365
No
Salesforce
No
Zendesk
No
easiware
No
Pricing Details
Contact vendor for pricing
Free Trial
No
Free Version
No
Pricing Details
$28.72 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Axialys
Country
France
Website
www.axialys.com
Vendor Details
Company Name
GRC Contact
Country
France
Website
www.grc-contact.fr/
Product Features
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
Yes
Territory Management
No