Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Axialys stands out as a premier CCaaS platform that utilizes AI technology to revolutionize communication within businesses. With the integration of reliable cloud telephony and leading CRMs such as Salesforce, Zendesk, and HubSpot, it efficiently simplifies workflows while improving customer interaction.
Harnessing the power of Generative AI, Axialys offers advanced automation features, including intuitive IVRs, immediate assistance for agents, and comprehensive speech analysis. This adaptable and worldwide solution is crafted to convert each voice interaction into valuable insights, ultimately enhancing the customer experience. Additionally, its continuous updates ensure that businesses are always equipped with the latest tools to engage effectively.
Description
Dextr is an innovative contact center as a service (CCaaS) offering driven by Amazon Connect, which integrates a comprehensive agent call management system and supervisor dashboard with a vast array of cloud services, all at a remarkably economical pay-per-use rate. In contrast to the costly and lengthy custom development processes, Dextr allows for immediate deployment, amplifies the growing functionalities of Amazon Connect, and remains significantly more affordable than conventional alternatives. This makes it an attractive choice for businesses looking to enhance their customer service operations without breaking the bank.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Freshdesk
Yes
HubSpot CRM
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Zendesk
Yes
easiware
Yes
Integrations
Freshdesk
No
HubSpot CRM
No
Microsoft Dynamics 365
No
Salesforce
No
Zendesk
No
easiware
No
Pricing Details
Contact vendor for pricing
Free Trial
No
Free Version
No
Pricing Details
$0.003 per minute
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Axialys
Country
France
Website
www.axialys.com
Vendor Details
Company Name
CloudHesive
Founded
2014
Country
United States
Website
www.cloudhesive.com
Product Features
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No