Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Connect with your clientele through various digital platforms to achieve success by reducing expenses, enhancing revenue, and elevating customer satisfaction levels. Our organization holds the view that having contextual awareness is essential for delivering top-notch digital interactions with consumers. Service providers can effectively identify, suggest, and implement pertinent new services tailored to specific consumer groups. Our platform facilitates a comprehensive engagement strategy that includes self-service options, product selections, payment processing, app push notifications, and links to targeted promotions or directions to nearby store locations. This closed-loop interaction not only presents information in a way that is both significant and actionable for consumers but also aids service providers in optimizing their overall market share. AwareX stands out as a completely software-as-a-service solution, seamlessly hosted in the cloud, enabling around-the-clock customer engagement tailored to a diverse array of customer journeys. Moreover, by leveraging this platform, businesses can foster deeper relationships with their customers, ensuring that they remain responsive and relevant in a competitive landscape.
Description
Gleantap, a multi-channel customer engagement platform, can help you engage customers and increase loyalty. Gleantap allows businesses to harness the power and efficiency of SMS marketing and mobile push notifications to retain customers, automate their marketing, increase revenue, refers, and reviews. It includes mobile push notifications, text messaging, segmentation tools, smart analytics, segmentation tools, and smart analytics.
API Access
Has API
No
API Access
Has API
No
Integrations
Blotout
No
Compete Club Management
No
Meltano
No
ROLLER
No
Rize
No
Stackreaction
No
Integrations
Blotout
Yes
Compete Club Management
Yes
Meltano
Yes
ROLLER
Yes
Rize
Yes
Stackreaction
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact for demo and pricing details
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AwareX
Founded
2017
Country
United States
Website
www.awarex.com
Vendor Details
Company Name
Gleantap
Country
United States
Website
gleantap.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
No
GDPR Compliance
No
Personalization
Yes
Predictive Modeling
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes