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Description

Connect with your clientele through various digital platforms to achieve success by reducing expenses, enhancing revenue, and elevating customer satisfaction levels. Our organization holds the view that having contextual awareness is essential for delivering top-notch digital interactions with consumers. Service providers can effectively identify, suggest, and implement pertinent new services tailored to specific consumer groups. Our platform facilitates a comprehensive engagement strategy that includes self-service options, product selections, payment processing, app push notifications, and links to targeted promotions or directions to nearby store locations. This closed-loop interaction not only presents information in a way that is both significant and actionable for consumers but also aids service providers in optimizing their overall market share. AwareX stands out as a completely software-as-a-service solution, seamlessly hosted in the cloud, enabling around-the-clock customer engagement tailored to a diverse array of customer journeys. Moreover, by leveraging this platform, businesses can foster deeper relationships with their customers, ensuring that they remain responsive and relevant in a competitive landscape.

Description

Who likes to fill out surveys? No one. Feedier is an innovative platform that collects valuable feedback. Keep your leadership position and turn feedback into growth leverage. Make data-driven decisions to improve services and products. Innovative forms: With a unique model called S.I.R.A., you can quickly deploy innovative forms in just minutes. Measure Satisfaction, Collect valuable Insights and Reward to Create Loyalty, and finally push an Action To Create Engagement Get more responses You can encourage your participants to provide feedback by requesting highly targeted and unique feedback. This will not only make the experience more efficient and faster, but it also motivates them to share their opinions. Empower your data: Feedier act as data-hub. Connect cross-data from your services and applications to the feedback you collect. Segment the data that you need. Machine learning analysis allows you to go one step further in sentiment analysis. A platform for collaboration to infuse actions Give feedback to your teams, engage your participants, and export your data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desktop.com No 
Easyflow No 
Freebe No 
Integrately No 
KonnectzIT No 
Mailchimp No 
Pabbly Connect No 
PayPal No 
Rambox No 
Shift No 
Slack No 
Stackreaction No 
Stripe No 
Trello No 
Wufoo No 
Zapier No 

Integrations

Desktop.com Yes 
Easyflow Yes 
Freebe Yes 
Integrately Yes 
KonnectzIT Yes 
Mailchimp Yes 
Pabbly Connect Yes 
PayPal Yes 
Rambox Yes 
Shift Yes 
Slack Yes 
Stackreaction Yes 
Stripe Yes 
Trello Yes 
Wufoo Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30.00/user/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AwareX

Founded

2017

Country

United States

Website

www.awarex.com

Vendor Details

Company Name

Alkaweb

Founded

2018

Country

France

Website

feedier.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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