Average Ratings 4 Ratings
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Description
Avochato is an intuitive text messaging platform designed specifically for sales, support, and operations teams. This software provides companies with a seamless way to engage their customers, increase response rates, and boost conversion rates. Among its features are a lead-generation chat widget, a live inbox, broadcasting capabilities, automated surveys, customizable APIs, message templates, and status tracking tools. Additionally, Avochato boasts compatibility with prominent business services like Slack, Office 365, Salesforce, and Desk.com, enhancing its utility in various operational contexts. By utilizing Avochato, businesses can streamline their communication processes and improve customer interactions significantly.
Description
ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment.
1. Transform Slack into a central hub to manage requests.
2. Converting customer inquiries into actionable tickets will help you to respond quickly.
3. Automated knowledge bases can be used to provide support for many clients.
4. Slack's conversational ticketing simplifies internal employee support.
5. Support and Customer Success Teams can work efficiently within Slack.
6. Improve accountability and response times.
7. Monitor and manage customer inquiries from a single Slack Channel.
8. Keep your team aligned on all platforms and tools.
9. Boost productivity with AI-driven answers and organized knowledge resources.
10. Integrate seamlessly with existing tools to ensure efficient two-way communications.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Slack
Yes
ClickUp
No
Cognito Forms
Yes
Freshdesk
No
GitHub
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Jira
No
Integrations
Salesforce
Yes
Slack
Yes
ClickUp
Yes
Cognito Forms
No
Freshdesk
Yes
GitHub
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Jira
Yes
Pricing Details
Pro - $399 per month
Standard - $199 per month
Core - $99 per month
Standard - $199 per month
Core - $99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$24 per month
ClearFeed offers pricing plans to meet different business needs, focusing on internal and external helpdesk functionalities, as well as integrations with Slack.
Internal Helpdesk Plans:
1. Starter Plan: $24 per user per month
2. Professional Plan: $49 per user per month
3. Enterprise Plan: Custom pricing for larger organizations with more than 200 Slack channels
External Helpdesk Plans:
1. Starter Plan: $40 per month for 10 Slack channels
2. Professional Plan: $80 per month for 10 Slack channels
3. Enterprise Plan: Custom pricing based on specific needs and number of Slack channels
Integration Product Pricing:
1. Starter Plan: $49 per month for 250 tickets
2. Professional Plan: $89 per month for 250 tickets
3. Enterprise Plan: Custom pricing based on requirements
There is also a 15% discount for businesses that choose to pay annually.
Internal Helpdesk Plans:
1. Starter Plan: $24 per user per month
2. Professional Plan: $49 per user per month
3. Enterprise Plan: Custom pricing for larger organizations with more than 200 Slack channels
External Helpdesk Plans:
1. Starter Plan: $40 per month for 10 Slack channels
2. Professional Plan: $80 per month for 10 Slack channels
3. Enterprise Plan: Custom pricing based on specific needs and number of Slack channels
Integration Product Pricing:
1. Starter Plan: $49 per month for 250 tickets
2. Professional Plan: $89 per month for 250 tickets
3. Enterprise Plan: Custom pricing based on requirements
There is also a 15% discount for businesses that choose to pay annually.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Avochato
Founded
2015
Country
United States
Website
www.avochato.com/
Vendor Details
Company Name
ClearFeed
Founded
2021
Country
Bangalore, India
Website
clearfeed.ai/
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
Event Management
Attendee Management
Yes
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
Yes
Gamification
Yes
Room Block Management
Yes
Social Media Promotion
Yes
Sponsorship Management
Yes
Surveys & Feedback
Yes
Ticketing
Yes
Volunteer Management
Yes
Weddings / Parties
Yes
Real Estate Agency
Calendar Management
No
Client / Property Matching
Yes
Client Database
Yes
Commission Management
Yes
Contact Management
Yes
Contract Management
No
Email Marketing
No
Flyer / Catalog Printing
No
Lead Management
Yes
Listing Management
Yes
Property Database
No
Website Management
No
Reputation Management
Campaign Management
No
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
No
Template Management
No
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
Yes
Payment Processing
No
Promotions Management
Yes
Quote Management
Yes
Rental Car Reservations
Yes
Single / Group Reservations
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes
