Compare Avaya IP Office vs. OpenSIPS in 2025

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Description

Our award-winning Avaya IP Office, accessible worldwide, provides a comprehensive unified communications platform that is both implemented and managed on-site. To enhance the interactions and experiences of both your customers and employees, delve into the extensive capabilities available with IP Office. You can analyze customer calls effectively by utilizing features such as call recording, tracking, and reporting. With the Avaya Call Reporting functionality integrated into IP Office, you can capture and document incoming calls seamlessly. Furthermore, you have the option to incorporate real-time call center agent seats and dashboards to optimize call management processes. When you pair Avaya IP Office with a subscription to Avaya Spaces, you unlock a versatile application that encompasses voice, video, messaging, conferencing, and calendar functionalities, all of which are accessible from any device and location. This integration not only streamlines communication but also enhances overall productivity across your organization.

Description

OpenSIPS is an open-source SIP proxy/server designed for handling voice, video, instant messaging, presence, and various other SIP extensions. This versatile signaling SIP server caters to carriers, telecom operators, and ITSPs, providing solutions for diverse applications such as Class 4 and Class 5 residential platforms, trunking and wholesale services, enterprise and virtual PBX systems, session border controllers, application servers, load balancers, IMS platforms, call centers, and much more. Its high throughput capability supports tens of thousands of calls per second and millions of simultaneous connections, making it a preferred choice for various SIP scenarios and services. OpenSIPS excels due to its flexible routing and integration options, which allow for custom routing logic through routing scripts and numerous interfacing APIs. With over 120 modules available, it facilitates effective application development for SIP handling, backend operations, and routing logic. Additionally, the 3.2 release of OpenSIPS underwent a thorough security audit, enhancing its safety and reliability for users across the board. This robust framework not only meets current demands but also continuously evolves to address future challenges in the telecommunications landscape.