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Description
Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.
Description
UniVoIP's innovative software and solutions drive productivity, efficiency, and performance while embracing and surpassing today's most challenging business communication trends.
OfficeConnect™ is the principal product. It delivers 500+ PBX, Omnichannel Contact Center, and Unified Communication features via private or public networking options in a multiinstance infrastructure.
UniVoIP also offers UniBridge which is a powerful, high-definition audio, video, and web conferencing solution, screen sharing sharing and meeting logs. It offers summaries, timestamps and summaries and no software download.
API Access
Has API
API Access
Has API
Integrations
A10 Defend DDoS Mitigator
Avaya one-X Communicator
Boost.ai
Cogito
Dialogflow
Empirix
InfiBot
Korbyt Anywhere
LumenVox Voice Biometrics
Microsoft Outlook
Integrations
A10 Defend DDoS Mitigator
Avaya one-X Communicator
Boost.ai
Cogito
Dialogflow
Empirix
InfiBot
Korbyt Anywhere
LumenVox Voice Biometrics
Microsoft Outlook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Vendor Details
Company Name
UniVoIP
Founded
2005
Country
United States
Website
univoip.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
