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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Avatour serves as a cutting-edge platform for 360° video communication, allowing teams to collaborate effectively from different locations. This immersive 360° video technology provides a detailed and engaging perspective of a space, making it a significant improvement over conventional video conferencing methods. Participants who join Avatour meetings from remote locations can navigate through the panoramic 360° view, gaining a richer comprehension of the environment or site being discussed. The platform supports the streaming of live 360° video feeds directly into meetings, which enhances collaborative efforts with individuals present on-site. Additionally, Avatour facilitates the straightforward sharing of pre-recorded 360° content with remote teams and stakeholders, eliminating the necessity for live streaming. Users can conveniently access these pre-recorded videos and other resources through the main console whenever they wish. This functionality allows for conducting live remote inspections with enhanced visibility, as inspectors can explore the 360° view while simultaneously engaging with on-site staff in a dynamic, real-time manner. Overall, Avatour not only transforms the way teams interact but also enriches the collaborative experience, leading to more informed decision-making.

Description

IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier No 

Integrations

Zapier Yes 

Pricing Details

$149 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Avatour

Country

United States

Website

avatour.com

Vendor Details

Company Name

IrisCX

Country

Canada

Website

www.iriscx.com

Product Features

Virtual Tour

360-Site Stream No 
Conversion Tracking No 
Drag & Drop No 
Floor Plans & Maps No 
Flyer Templates No 
For Hospitality No 
For Real Estate No 
Hotspot No 
Lead Capture No 
Panoramas No 
Social Media Integration No 
Social Sharing No 
Virtual Reality No 
Voice-Over / Audio No 

Product Features

Construction Management

Accounting Integration No 
Budget Tracking/Job Costing No 
CRM No 
Change Orders No 
Commercial No 
Contract Management No 
Contractors No 
Equipment Tracking No 
Estimating No 
Incident Reporting No 
Mobile Access No 
Offline Access No 
RFI & Submittals No 
Residential No 
Subcontractor Management No 
Timesheets No 

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