Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.

Description

Call-recording.com offers a cutting-edge recording solution tailored for Cisco CUCM and Cisco WebEx, ensuring compliance with call regulations and preserving message history. You can easily deploy our thin, zero-config, stateless container on your preferred hypervisor or container platform, allowing calls to be securely journaled to our SaaS backend service for hassle-free reviews, all while ensuring end-to-end encryption. With our user-friendly setup wizard, all essential settings for Cisco CUCM are configured seamlessly, and integration with Cisco WebEx and Cisco WebEx Calling for message history and call recording requires just two clicks. We provide unlimited storage for all call recordings and message histories, making it convenient for users. Our standout feature is the self-service setup that allows clients to implement the solution effortlessly and forget about it. Interested users can quickly sign up for a 30-day trial without any demo request or credit card requirement, as we are confident that trying our product will demonstrate our superiority over competitors. Additionally, the straightforward process and robust features make this solution ideal for organizations aiming to enhance their communication compliance effortlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

5X Yes 
Avoma Yes 
Call Optix Yes 
Campus Cafe Yes 
Chatlayer by Sinch Yes 
Cisco Unified Communications Manager No 
Cisco Webex No 
EngageBay Yes 
FetchIt Yes 
IRIS Clarity Yes 
Integrately Yes 
Junos Traffic Vision Yes 
Mayday Yes 
Meltano Yes 
MotorDesk Yes 
Product Marketing Alliance Yes 
Quickwork Yes 
SalesScripter Yes 
SuiteMaster Yes 

Integrations

5X No 
Avoma No 
Call Optix No 
Campus Cafe No 
Chatlayer by Sinch No 
Cisco Unified Communications Manager Yes 
Cisco Webex Yes 
EngageBay No 
FetchIt No 
IRIS Clarity No 
Integrately No 
Junos Traffic Vision No 
Mayday No 
Meltano No 
MotorDesk No 
Product Marketing Alliance No 
Quickwork No 
SalesScripter No 
SuiteMaster No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$4/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Vendor Details

Company Name

Call Observe LLC

Founded

2026

Country

United States

Website

call-recording.com

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording Yes 
Video Call Recording Yes 

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Alternatives

Alternatives

RingCentral RingEX Reviews

RingCentral RingEX

RingCentral