Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.
Description
Voxida is built to meet your needs, adapt to your work-flow and efficiently record, monitor and report on your calls. The Voxida Software Suite is the primary Voxida Software Suite. It includes all the tools you need for recording calls. The Voxida software suite lets you automatically record all calls at any time, either on demand or according to a schedule. Voxida is used by most organizations to record all calls, digital or VoIP, intercom, or radio conversations. This can be used for long-term archival or immediate playback. Voxida allows for complete flexibility in telephone recording. You can record 100% of calls on all lines, certain extensions on a schedule, or certain phones on demand without extra cost with Voxida.
Accurate Always Inc. engineers and supports the Voxida systems. Based in California's Silicon Valley, they provide efficient, managed communications recording solutions that fit within existing work-flows and telecom infrastructures. Accurate Always helps call centers, healthcare and governmental organizations catalog voice and video interactions so they may use this intelligence to continuously improve their operations and positively impact their bottom-line.
API Access
Has API
No
API Access
Has API
No
Integrations
5X
Yes
Calero
Yes
Campus Cafe
Yes
Chatlayer by Sinch
Yes
CloudNuro
Yes
CoCounselor
Yes
CredentialingSpectrum
Yes
Crelate
Yes
Fireflies.ai
Yes
Fruition RevOps
Yes
Integrations
5X
No
Calero
No
Campus Cafe
No
Chatlayer by Sinch
No
CloudNuro
No
CoCounselor
No
CredentialingSpectrum
No
Crelate
No
Fireflies.ai
No
Fruition RevOps
No
Pricing Details
$19.99/month/user
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RingCentral
Founded
2003
Country
United States
Website
www.ringcentral.com
Vendor Details
Company Name
Accurate Always Inc.
Founded
2004
Country
United States
Website
www.accuratealways.com/voxida/software/
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
Yes
Video Call Recording
Yes
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes