Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.

Description

Our service is designed to be independent of apps, ensuring compatibility with all types of phones. You have the ability to record all your calls, whether they are outgoing, incoming, or conference calls, and all recordings are securely stored in your account. Each recording can be easily accessed for playback or downloaded in MP3 format, with no limitations on the number of recordings or their lengths. Feel free to make as many recordings as you desire, as they will always be available in your account. If you identify several key points during an hour-long conversation, you can mark those highlights in the recording for future reference. Your account can be linked to multiple phones, including your work phone, personal phone, or those of your colleagues. Additionally, you can organize your calls by adding labels and descriptions to remember the context of each conversation. The audio quality of your recordings is pristine, with no unwanted static or background noise. Recognizing that transcribing recordings can be tedious, we offer a transcript service so you can easily work with your call recordings. This feature greatly enhances your ability to capture and utilize important information from your conversations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X Yes 
C2CRM Yes 
Call Optix Yes 
CareStack Yes 
Chatlayer by Sinch Yes 
Chatterbox Yes 
CoCounselor Yes 
Fireflies.ai Yes 
Fruition RevOps Yes 
Integrately Yes 
Junos Traffic Vision Yes 
Ketch Yes 
Latenode Yes 
Mayday Yes 
Meltano Yes 
Nutshell Yes 
SalesKen Yes 
SalesScripter Yes 
SuiteMaster Yes 

Integrations

5X No 
C2CRM No 
Call Optix No 
CareStack No 
Chatlayer by Sinch No 
Chatterbox No 
CoCounselor No 
Fireflies.ai No 
Fruition RevOps No 
Integrately No 
Junos Traffic Vision No 
Ketch No 
Latenode No 
Mayday No 
Meltano No 
Nutshell No 
SalesKen No 
SalesScripter No 
SuiteMaster No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Vendor Details

Company Name

Recordator

Founded

2013

Country

India

Website

www.recordator.com

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording Yes 
Video Call Recording Yes 

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording No 
Event Triggered Recording Yes 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

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