Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.

Description

Toll-free and local numbers are available from more than 160 countries. Forward incoming calls from any phone, PBX, or SIP. Our global network offers multiple layers of redundancy. You can make international outbound calls by using any of your business numbers as a Caller ID. Showing a local caller ID will increase your success rate. To make outbound calls, connect our SIP trunks with your phone system. You can easily set up and modify smart calling routing features such as auto-attendant /IVR, location and time-based routing, and simultaneous ringback tones. Custom greetings, call recording, voicemail, and call recording are all possible. You can easily add or remove virtual numbers, modify calling plans, download call detail records and invoices, modify advanced features, and reach technical support 24/7. Contact your account manager.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

5X Yes 
Avoma Yes 
Campus Cafe Yes 
Chatlayer by Sinch Yes 
CloudNuro Yes 
CredentialingSpectrum Yes 
Crelate Yes 
Fruition RevOps Yes 
InsuredMine Yes 
Ketch Yes 
Latenode Yes 
Mayday Yes 
Nango Yes 
Outdoo AI Yes 
Pickle Yes 
Product Marketing Alliance Yes 
SalesKen Yes 
Smartly.AI Yes 
SuiteMaster Yes 

Integrations

5X No 
Avoma No 
Campus Cafe No 
Chatlayer by Sinch No 
CloudNuro No 
CredentialingSpectrum No 
Crelate No 
Fruition RevOps No 
InsuredMine No 
Ketch No 
Latenode No 
Mayday No 
Nango No 
Outdoo AI No 
Pickle No 
Product Marketing Alliance No 
SalesKen No 
Smartly.AI No 
SuiteMaster No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$7.95 per month
Month-to-month service with no commitment. We offer 5 plans and charge per number based on the amount of usage.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Vendor Details

Company Name

Global Call Forwarding

Founded

1996

Country

United States

Website

www.globalcallforwarding.com

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording Yes 
Video Call Recording Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Alternatives

Alternatives

RingCentral RingEX Reviews

RingCentral RingEX

RingCentral