Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.
Description
ConvergeHub is the all-in-one CRM built to accelerate revenue from pipeline to paycheck.
Designed for businesses of all sizes—from small startups to enterprise-grade organizations—it unifies Sales, Marketing, Support, and Billing into one powerful platform. Your teams can attract leads, close deals, support customers, and get paid faster—all from a single, streamlined workspace.
With robust automation, deep customization, and a 360° customer view, ConvergeHub helps you manage every stage of the customer lifecycle and drive scalable growth without switching tools.
Highlights:
360° customer view with omnichannel touchpoints
Built-in campaigns, quotes, invoices, and support cases
Custom dashboards, automation, and reporting tools
Integrates with QuickBooks, DocuSign, RingCentral, Office365, Zapier, and more
API Access
Has API
No
API Access
Has API
No
Integrations
Box
No
Bucksense
No
CloudNuro
Yes
CredentialingSpectrum
Yes
Crelate
Yes
Docusign
No
Fireflies.ai
Yes
Google Workspace
No
HubSpot Data Hub
No
IRIS Clarity
Yes
Integrations
Box
Yes
Bucksense
Yes
CloudNuro
No
CredentialingSpectrum
No
Crelate
No
Docusign
Yes
Fireflies.ai
No
Google Workspace
Yes
HubSpot Data Hub
Yes
IRIS Clarity
No
Pricing Details
$19.99/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$59 per user / month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RingCentral
Founded
2003
Country
United States
Website
www.ringcentral.com
Vendor Details
Company Name
ConvergeHub, Inc.
Founded
2016
Country
11501 Dublin Blvd, Suite 200 Dublin, CA 94568
Website
www.convergehub.com
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
Yes
Video Call Recording
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Financial CRM
Account Alerts
Yes
Asset Management
No
Expense Tracking
Yes
Household Tracking
No
Influence Tracking
No
Lead Management
Yes
Marketing Management
Yes
Relationship Tracking
Yes
Team Assignments
Yes
Territory Management
No