Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Tenant provides an all-in-one, cloud-based platform for self-storage businesses, integrating all operations into one cohesive system that replaces outdated, fragmented tools with comprehensive property management, ecommerce, and operational solutions tailored for the self-storage sector. The platform's essential offerings feature Hummingbird, a property management system designed to automate daily tasks from tenant move-ins to delinquency management while enabling remote supervision; Mariposa, which delivers high-performing websites equipped with full online reservation and rental functionalities to attract more tenants; and Nectar, a central data hub that synchronizes products, vendors, and online experiences in real time. Additionally, Tenant offers digital marketing solutions to boost visibility and generate leads, integrated payment processing, mobile task management tools to enhance field operations, and membership services that empower independent operators to effectively compete against larger competitors. This comprehensive suite not only simplifies management but also enhances the overall efficiency of self-storage operations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Birdeye
No
Chartio
No
CloudFuze
No
Cubby
Yes
Domo
No
Hummingbird
Yes
Incode
No
LiveSwitch
No
Moody's Analytics
No
Prorize Pricing AI Platform
No
Integrations
Birdeye
Yes
Chartio
Yes
CloudFuze
Yes
Cubby
No
Domo
Yes
Hummingbird
No
Incode
Yes
LiveSwitch
Yes
Moody's Analytics
Yes
Prorize Pricing AI Platform
Yes
Pricing Details
$2.25 per month
Free Trial
No
Free Version
No
Pricing Details
$199 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Tenant
Founded
2019
Country
United States
Website
www.tenantinc.com
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No