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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Tenant provides an all-in-one, cloud-based platform for self-storage businesses, integrating all operations into one cohesive system that replaces outdated, fragmented tools with comprehensive property management, ecommerce, and operational solutions tailored for the self-storage sector. The platform's essential offerings feature Hummingbird, a property management system designed to automate daily tasks from tenant move-ins to delinquency management while enabling remote supervision; Mariposa, which delivers high-performing websites equipped with full online reservation and rental functionalities to attract more tenants; and Nectar, a central data hub that synchronizes products, vendors, and online experiences in real time. Additionally, Tenant offers digital marketing solutions to boost visibility and generate leads, integrated payment processing, mobile task management tools to enhance field operations, and membership services that empower independent operators to effectively compete against larger competitors. This comprehensive suite not only simplifies management but also enhances the overall efficiency of self-storage operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Birdeye No 
Brivo No 
Chartio No 
CloudFuze No 
Cubby Yes 
Domo No 
Hummingbird Yes 
Incode No 
LiveSwitch No 
Looker No 
Prorize Pricing AI Platform No 
Qlik Compose No 
RMail No 
SiteLink Web Edition Yes 
Tableau No 
WebSelfStorage Yes 
WinSen Property Manager No 
Yext No 
monday AI work platform Yes 
storEDGE Yes 

Integrations

Birdeye Yes 
Brivo Yes 
Chartio Yes 
CloudFuze Yes 
Cubby No 
Domo Yes 
Hummingbird No 
Incode Yes 
LiveSwitch Yes 
Looker Yes 
Prorize Pricing AI Platform Yes 
Qlik Compose Yes 
RMail Yes 
SiteLink Web Edition No 
Tableau Yes 
WebSelfStorage No 
WinSen Property Manager Yes 
Yext Yes 
monday AI work platform No 
storEDGE No 

Pricing Details

$2.25 per month
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Tenant

Founded

2019

Country

United States

Website

www.tenantinc.com

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

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