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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Our software boosts profitability by concentrating on the management of sales, operations, and billing specifically for portable storage companies. Stella features a web-based interface tailored for businesses that prioritize exceptional customer experiences, driving increased sales, optimizing operations, and facilitating smooth billing processes. The development of Stella commenced in June 2019 with the vision of creating a next-generation management solution for portable storage companies, regardless of their size. By utilizing Stella, you can effectively lower overhead costs while enhancing overall operational efficiency. Its capabilities were crafted to maximize sales potential, simplify operational workflows, and ensure accurate billing without errors. Stella is designed as a comprehensive solution to oversee all aspects of your portable storage business. It allows for the management and tracking of sales alongside built-in follow-up reminders, as well as features for logging calls, emails, notes, and scheduling confirmations. With this tool at your disposal, you can rest assured that your important leads are being expertly managed and attended to. Ultimately, Stella equips your business with the resources needed to thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Authorize.Net No 
CardConnect No 
Cubby Yes 
Google Calendar No 
Google Cloud Platform No 
Google Maps No 
Hummingbird Yes 
Microsoft Outlook No 
Payment Depot No 
QuickBooks Online No 
Record360 No 
SigniFlow No 
SiteLink Web Edition Yes 
WebSelfStorage Yes 
WorkWave PestPac No 
monday AI work platform Yes 
storEDGE Yes 

Integrations

Amazon Web Services (AWS) Yes 
Authorize.Net Yes 
CardConnect Yes 
Cubby No 
Google Calendar Yes 
Google Cloud Platform Yes 
Google Maps Yes 
Hummingbird No 
Microsoft Outlook Yes 
Payment Depot Yes 
QuickBooks Online Yes 
Record360 Yes 
SigniFlow Yes 
SiteLink Web Edition No 
WebSelfStorage No 
WorkWave PestPac Yes 
monday AI work platform No 
storEDGE No 

Pricing Details

$2.25 per month
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Stella

Founded

2019

Country

United States

Website

www.runstella.com

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

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