Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
DaVinci Lock is an advanced, contactless lock and access automation solution designed specifically for self-storage facility operators. It features overlocks for both vacant and delinquent storage units, allowing remote assignment and removal of locks, as well as the ability to secure units with unique serial-engraved locks. Additionally, it automates the delivery of unlock codes to tenants through email or SMS once payment is completed. The system consists of three primary elements: DaVinci Lock, which includes the physical locks and their management software; Tenant Connect, a customizable tenant portal that facilitates access, payment processing, gate/unit entry, auctions, and analytics; and G.O.A.T. (currently in beta), which provides virtual keypad and QR code unlocking along with improved access reporting. Furthermore, the product seamlessly integrates with widely-used self-storage management software, streamlining code delivery and minimizing the need for manual intervention. This innovative system not only enhances security but also improves operational efficiency for storage facility owners.
API Access
Has API
No
API Access
Has API
No
Integrations
Hummingbird
Yes
SiteLink Web Edition
Yes
storEDGE
Yes
6Storage
No
Cubby
Yes
Easy Storage Solutions
No
WebSelfStorage
Yes
monday AI work platform
Yes
Integrations
Hummingbird
Yes
SiteLink Web Edition
Yes
storEDGE
Yes
6Storage
Yes
Cubby
No
Easy Storage Solutions
Yes
WebSelfStorage
No
monday AI work platform
No
Pricing Details
$2.25 per month
Free Trial
No
Free Version
No
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
DaVinci Solutions
Country
United States
Website
www.davincisolutions.com/davinci-self-storage-locks
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No