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ease
features
design
support

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Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Calcumate is an innovative tool designed as a 3D size guide and space calculator, catering specifically to self-storage and moving companies for integration into their websites. This tool assists customers in estimating the required amount of storage or truck space by allowing them to input their items, subsequently displaying the most suitable unit sizes in a visual 3D format. It seamlessly connects with various self-storage platforms such as Storeganise, Stora, and 6Storage, enabling users to navigate directly to booking options or generating leads. Among its standout features is the location-aware mode called “CalcumateGEO,” which identifies or allows users to select their nearest facility, providing tailored unit size recommendations and direct booking links specific to that location. The primary goal of Calcumate is to streamline the customer journey, minimize inquiries regarding unit selection, enhance conversion rates, and simplify decision-making for potential renters when it comes to choosing the right unit sizes. With its widespread adoption, Calcumate is currently utilized by thousands of facilities across more than 30 countries, proving its effectiveness and popularity in the industry. This tool not only saves time for customers but also significantly boosts efficiency for businesses in the self-storage sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SiteLink Web Edition Yes 
6Storage No 
Cubby Yes 
Easy Storage Solutions No 
G5 No 
Hummingbird Yes 
Stora No 
Storeganise No 
WebSelfStorage Yes 
WordPress No 
monday AI work platform Yes 
storEDGE Yes 

Integrations

SiteLink Web Edition Yes 
6Storage Yes 
Cubby No 
Easy Storage Solutions Yes 
G5 Yes 
Hummingbird No 
Stora Yes 
Storeganise Yes 
WebSelfStorage No 
WordPress Yes 
monday AI work platform No 
storEDGE No 

Pricing Details

$2.25 per month
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Calcumate

Country

Australia

Website

calcumate.co

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

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