Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Calcumate is an innovative tool designed as a 3D size guide and space calculator, catering specifically to self-storage and moving companies for integration into their websites. This tool assists customers in estimating the required amount of storage or truck space by allowing them to input their items, subsequently displaying the most suitable unit sizes in a visual 3D format. It seamlessly connects with various self-storage platforms such as Storeganise, Stora, and 6Storage, enabling users to navigate directly to booking options or generating leads. Among its standout features is the location-aware mode called “CalcumateGEO,” which identifies or allows users to select their nearest facility, providing tailored unit size recommendations and direct booking links specific to that location. The primary goal of Calcumate is to streamline the customer journey, minimize inquiries regarding unit selection, enhance conversion rates, and simplify decision-making for potential renters when it comes to choosing the right unit sizes. With its widespread adoption, Calcumate is currently utilized by thousands of facilities across more than 30 countries, proving its effectiveness and popularity in the industry. This tool not only saves time for customers but also significantly boosts efficiency for businesses in the self-storage sector.
API Access
Has API
No
API Access
Has API
No
Integrations
SiteLink Web Edition
Yes
6Storage
No
Cubby
Yes
Easy Storage Solutions
No
G5
No
Hummingbird
Yes
Stora
No
Storeganise
No
WebSelfStorage
Yes
WordPress
No
Integrations
SiteLink Web Edition
Yes
6Storage
Yes
Cubby
No
Easy Storage Solutions
Yes
G5
Yes
Hummingbird
No
Stora
Yes
Storeganise
Yes
WebSelfStorage
No
WordPress
Yes
Pricing Details
$2.25 per month
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Calcumate
Country
Australia
Website
calcumate.co
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No