Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Bidrento is a comprehensive property management software and tenant experience application that consolidates property, lease, accounting, and daily management tasks into a single user-friendly platform. By empowering landlords and property managers to oversee leases and tenant communications seamlessly while on the move, it enhances operational efficiency. With its sophisticated workflow automation and integration capabilities, Bidrento significantly boosts revenue and simplifies the expansion of real estate portfolios. Designed specifically for professional landlords and property management firms, the software features a dedicated tenant app that ensures a streamlined experience for residents. This app facilitates hassle-free tenant onboarding, enables the submission of maintenance requests, supports invoice payments, and allows the ordering of additional services, all of which contribute to improved tenant satisfaction and retention. Moreover, Bidrento serves both commercial and residential property owners and managers, providing functionalities for invoicing, payment processing, cost distribution, and real-time maintenance tracking, along with the ability to offer supplementary services—all within one adaptable and intuitive solution. Ultimately, this platform not only enhances operational capabilities but also fosters stronger relationships between property managers and tenants.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ASSA ABLOY Academy No 
Cubby Yes 
Hummingbird Yes 
Mailgun No 
Microsoft Dynamics 365 No 
SALTO KS No 
SiteLink Web Edition Yes 
Stripe No 
WebSelfStorage Yes 
Xero No 
monday AI work platform Yes 
storEDGE Yes 

Integrations

ASSA ABLOY Academy Yes 
Cubby No 
Hummingbird No 
Mailgun Yes 
Microsoft Dynamics 365 Yes 
SALTO KS Yes 
SiteLink Web Edition No 
Stripe Yes 
WebSelfStorage No 
Xero Yes 
monday AI work platform No 
storEDGE No 

Pricing Details

$2.25 per month
Free Trial No 
Free Version No 

Pricing Details

$48/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Bidrento

Founded

2020

Country

Europe

Website

bidrento.com

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

Product Features

Rental Property Management

Credit Check Yes 
Expense Management Yes 
Online Payments Yes 
Owner Portal Yes 
Tax Management Yes 
Tenant Management Yes 
Tenant Portal Yes 
Tenant Screening Yes 
Vacancy Tracking Yes 
Website Management No 

Self Storage

Customer Management Yes 
Deposit Tracking Yes 
Gate/Access Control Yes 
Interactive Property Map No 
Late Fee Calculation Yes 
Lead Management Yes 
Move-In / Move-Out Wizard Yes 
Multi-Location Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

Alternatives

Alternatives

DaVinci Lock Reviews

DaVinci Lock

DaVinci Solutions
DomicoCloud Reviews

DomicoCloud

DomicoCloud by Domico Self Storage Software
RemoteLandlord Reviews

RemoteLandlord

Remote Landlord Systems