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Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Bidrento is a comprehensive property management software and tenant experience application that consolidates property, lease, accounting, and daily management tasks into a single user-friendly platform. By empowering landlords and property managers to oversee leases and tenant communications seamlessly while on the move, it enhances operational efficiency. With its sophisticated workflow automation and integration capabilities, Bidrento significantly boosts revenue and simplifies the expansion of real estate portfolios.
Designed specifically for professional landlords and property management firms, the software features a dedicated tenant app that ensures a streamlined experience for residents. This app facilitates hassle-free tenant onboarding, enables the submission of maintenance requests, supports invoice payments, and allows the ordering of additional services, all of which contribute to improved tenant satisfaction and retention.
Moreover, Bidrento serves both commercial and residential property owners and managers, providing functionalities for invoicing, payment processing, cost distribution, and real-time maintenance tracking, along with the ability to offer supplementary services—all within one adaptable and intuitive solution. Ultimately, this platform not only enhances operational capabilities but also fosters stronger relationships between property managers and tenants.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ASSA ABLOY Academy
No
Cubby
Yes
Hummingbird
Yes
Mailgun
No
Microsoft Dynamics 365
No
SALTO KS
No
SiteLink Web Edition
Yes
Stripe
No
WebSelfStorage
Yes
Xero
No
Integrations
ASSA ABLOY Academy
Yes
Cubby
No
Hummingbird
No
Mailgun
Yes
Microsoft Dynamics 365
Yes
SALTO KS
Yes
SiteLink Web Edition
No
Stripe
Yes
WebSelfStorage
No
Xero
Yes
Pricing Details
$2.25 per month
Free Trial
No
Free Version
No
Pricing Details
$48/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Bidrento
Founded
2020
Country
Europe
Website
bidrento.com
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Rental Property Management
Credit Check
Yes
Expense Management
Yes
Online Payments
Yes
Owner Portal
Yes
Tax Management
Yes
Tenant Management
Yes
Tenant Portal
Yes
Tenant Screening
Yes
Vacancy Tracking
Yes
Website Management
No
Self Storage
Customer Management
Yes
Deposit Tracking
Yes
Gate/Access Control
Yes
Interactive Property Map
No
Late Fee Calculation
Yes
Lead Management
Yes
Move-In / Move-Out Wizard
Yes
Multi-Location
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes