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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Autoflows serves as an innovative automation platform designed specifically for the aftersales segment of the auto retail industry, enabling dealerships to harness their data effectively. Aimed at enhancing revenue, minimizing manual tasks, and enriching the customer experience, Autoflows integrates seamlessly with various systems such as DMS, CRM, OEM data, motor registries, and additional third-party data sources to pinpoint the most suitable customers for an array of services including maintenance, MOT, tire replacements, recalls, and pending tasks. The platform intelligently scans repair orders and their line items, leveraging AI and text analytics to categorize comprehensive repair histories into actionable services. By merging repair histories with appointment details, mileage trends, and vehicle specifics, it forecasts the optimal customers to reach out to and the ideal timing for communication. Upon identifying a service opportunity, Autoflows engages customers through tailored daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone conversations. Notably, its Voice AI technology efficiently manages inbound service inquiries around the clock, covering aspects such as booking appointments, diagnostics, status updates, rescheduling, additional services, and general questions, ultimately ensuring a smooth and responsive customer interaction experience. This comprehensive approach not only streamlines dealership operations but also fosters stronger relationships with customers, making Autoflows an essential tool in the modern auto retail landscape.

Description

The ShopKey Shop Management System delivers a thorough, 360-degree insight into auto repair operations, facilitating improved communication, increasing vehicle throughput, and enhancing profitability. It includes rapid and precise estimating tools, an interactive screen for monitoring work in progress, and over 180 integrated reports to pinpoint lucrative areas and those that require enhancement. Additionally, electronic parts catalogs streamline the process of sourcing and ordering parts, including tire catalogs that automatically apply disposal fees. Regular automatic software updates ensure that users benefit from the latest features and up-to-date vehicle information. The system's integration with ShopKey Pro provides access to OEM repair data and expert-driven Real Fixes from SureTrack, which significantly accelerates diagnostics and repairs. Furthermore, built-in data recovery and protection mechanisms automatically back up shop data every night to secure servers, providing users with peace of mind regarding their information. Ultimately, this comprehensive system empowers auto repair businesses to operate more efficiently and effectively, driving overall success in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online No 
Service-Intel No 

Integrations

QuickBooks Online Yes 
Service-Intel Yes 

Pricing Details

€270 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Autoflows

Country

Denmark

Website

autoflows.com

Vendor Details

Company Name

Snap-on

Founded

1920

Country

United States

Website

www.snapon.com/EN/US/Diagnostics/ShopKey/ShopKey-Shop-Management-System

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

Alternatives

Alternatives

ShopLite Reviews

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